The Joint ChiropracticReviews of thejoint.com

The only positive thing I can say about this subscription-based chiropractor is the price. On paper, it looks great: cheaper than my $30 co-pay, even though my insurance covers unlimited visits. For people with higher co-pays or no insurance at all, I can see the appeal. Unfortunately, the service feels just as cheap as the price. Each visit is maybe a minute or two total. There’s a quick bit of chit-chat — which feels more like they’re reading notes than actually remembering who you are — and then about 15 seconds of “adjustment.” In two months of going, I never felt any improvement. I never got a proper adjustment pop, and honestly, what they did felt rough and careless, something my girlfriend could have done at home. One visit really scared me. I went in already hurting, and the chiropractor decided to adjust my neck. It was painful, and I worried they might actually make things worse. Unlike normal chiropractors, they never took x-rays or showed any real concern about my ongoing issues. The business side isn’t much better. The cheap first visit is just a sales pitch for the subscription. After that, they push $20 “extra adjustments” through constant texts and emails. Canceling is also made intentionally difficult — you can’t do it online or in the app, only in person at the exact location where you signed up. Overall, this was a poor experience. Unless you have absolutely no other option, I wouldn’t recommend it. Even without insurance, plenty of chiropractors offer reasonable rates and actually take the time to evaluate and treat you properly.

Truly disappointed and beware. I wasn't told of the cancellation policy when I signed up. After one month, I cannot cancel; it must be 2 months, so I must pay one more month, per the policy. Nor was I told that they have an app to view locations and doctors. Not once during the 10 visits did the chiropractors wash their hands or use hand sanitizer after the prior patient; they only changed the tissue paper that was over the face/head area. My visits were at Winter Haven, FL, and Lakeland, FL.

I love the joint chiropractic in cleveland and on Gunbarrel. Dr. Donnelly on Gunbarrel is amazing. He takes his time and customized each visit to what tye patient needs. He's one of 3 chiropractors that gets right between my shoulder blades and adjusts my neck perfect every time. I've been to dozens of chiropractors and am very pleased with this place and the price is so low that it's cheaper than using my insurance. I strongly suggest giving then a try if you haven't. Shelley :)

This place is a big rip off. I kept trying to cancel my sons membership. They said I could not because I was not authorized (it was on my credit card). They finally told me how to cancel so I went in with my son to cancel. We did the electronic paperwork in the office. 3 months later I noticed they are still charging me $79 a month. He has not been there to use the service. they will not refund the $237 I paid and he only went once the month before so the last visit basically cost $316!!! Terrible customer service!

I have been to this place a few times. For the staff, they rotated every other time I was there. There was one person who was good, Jim. The rest were useless. He got moved after one or two visits. Stopped going there and went to a location in Dallas, which was better. Well, when I want to cancel the subscription, the Dallas location told me that I can call my local one and they should be able to cancel it for me. I called them, and they told me I have to come in for a consultation. I told them that I am not interested and the Dallas location told me that I should be able to cancel over the phone, and they kept telling me that I have to come in. Obviously, some scamming is involved in this business. Funny, they sent me the agreement form over email, but the cancellation I have to go there in person.

I had to go to urgent care as they there was a contusion on my ribs on my left side. They basically said I sign a waiver that they are not responsible even for fractures. There is more but I just want to point out they basically said so sad but too bad.

you suckered me in for recurring automatic payments. the first visit was good, the next 3 were nothing.! a little thumping tool on the back is worthless.

this place is a nightmare. I have never wrote a bad review but this time I have to. I walked in for one adjustment, they trick me into a membership. After a bs adjustments from different "chiropractors" my very simple condition worsen and I decided to pay good money for my usual one. they refused to take my termination notice, that I have to come back EXACTLY THREE DAYS AROUND THE TIME I originally signed up! I rather never went back to get adjusted. On THE day of the renewal I came to discontinue and they told me that they have to charge another month. The receptionist was less than sympathetic.