The Information has a simple mission: deliver important, deeply reported stories about the technology business you won’t find elsewhere. Many of the most influential people in the industry turn to us for fresh information and original insight.
The Information (theinformation.com) has 29 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Media & Information · San Francisco, California
Excellent
Media & Information · Temecula, California
Excellent
Media & Information · Rancho Santa Margarita, California
Excellent
Media & Information · El Dorado Hills, California
Excellent
29 approved reviews, newest moderated first
greyson J.
This is a shady business. They sneakily charge you for an annual subscription, sneakily auto-renew you, and conveniently don't offer any refunds. I reached out within 20 minutes of being auto-renewed, and we got nothing. I don't care what their fine print says, everything they did was designed to take advantage of their customers and borderline steal our money. I rarely leave reviews for anything, but man.... this company is terrible.
Bradley M.
Their subscription sign up page claimed a monthly fee, which, I naively took to mean a monthly subscription. But oh no, I wasn’t charged $33, I was charged $400. Well shame on me for being a sucker. Writing this so hopefully others won’t.
Nick P.
The content is good if you care about what they cover. I lost interest and stopped reading. They silently auto-renewed an annual subscription and refused to refund when I cancelled. Refer to your policies all you want- this is horrible customer service. I am disputing the charge. Steer clear unless you like dry discussions of silicon valley things and being cheated out of $200.
Joshua H.
Horrible service. There's no way to cancel your service, they do not send a reminder. They could careless if you lost your job in COVID. Dispute your charge because this company is fraudlent.
Paul G.
Auto Renew subscription hell - no receipt for payment and process payments *after* you cancel.......steer way clear, the irony is that they could write a great article on their own poor behaviour....