drew S.
Absolutely inflexible cancellation…
Absolutely inflexible cancellation policy. They’re giving me the runaround, too, despite requesting a cancellation the day my renewal was to start. Total jackassery
The Information has a simple mission: deliver important, deeply reported stories about the technology business you won’t find elsewhere. Many of the most influential people in the industry turn to us for fresh information and original insight.
The Information (theinformation.com) has 29 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Media & Information · San Francisco, California
Excellent
Media & Information · Temecula, California
Excellent

Media & Information · Rancho Santa Margarita, California
Excellent

Media & Information · El Dorado Hills, California
Excellent
29 approved reviews, newest moderated first
drew S.
Absolutely inflexible cancellation policy. They’re giving me the runaround, too, despite requesting a cancellation the day my renewal was to start. Total jackassery
Ronald S.
I am trying to cancel my subscription at renewal. It is giving me a run around. cannot log in and won's send emails to update password...
Dan
They slip into your inbox as spam, and then it’s impossible to unsubscribe. Now they’re stuck in your junk folder.
C D.
Terrible subscription policy like no other. They offer no refunds even if you try to cancel within two hours of them charging you. So you have to pay for a FULL additional year! Slow and unhelpful customer complaints service essentially saying that’s what you signed up to when you subscribed.
Joe Don S.
untrusted source of news. full of manipulation, its always the bad news.
Lik Chun C.
I had subscribed to it for 4 years already. When I decied to cancel my subscription they continued to charge my credit card even after I have submitted the request. Afterwards they suspended my account for accessing their contents, so basically I paid 1 more year of subscription fee without any access. What a joke
Scott F.
Unlike many of the reviews here, I’m quite happy with the content and the annual price I paid - $299. The AI content is better than most, and helps with research for investing in private AI related startups on Angel List or similar. I proactively canceled my annual renewal (based on the reviews here) so I don’t forget and get a surprise charge next year. That way, I will be able to decide at that time if I want to do another year again or not.
Terry B.
They're so good at regurgitating older, outdated, information as if it was NEW. They are right up there with the likes of used car salespeople, realtors, lawyers and hedge fund managers.