KEVIN D.
Auto renewal for $499
Auto renewal for $499. When I tried to cancel the day my card was billed was told they wouldn’t respect my request. Really astounded by their actions. Beware!!
The Information has a simple mission: deliver important, deeply reported stories about the technology business you won’t find elsewhere. Many of the most influential people in the industry turn to us for fresh information and original insight.
The Information (theinformation.com) has 29 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Media & Information · San Francisco, California
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Media & Information · Temecula, California
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Media & Information · Rancho Santa Margarita, California
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Media & Information · El Dorado Hills, California
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29 approved reviews, newest moderated first
KEVIN D.
Auto renewal for $499. When I tried to cancel the day my card was billed was told they wouldn’t respect my request. Really astounded by their actions. Beware!!
Mark B.
First, the subscription content is generally a cut above what you might find on a typical tech news site, especially the exclusive content. It comes at a very high cost, though, and unless you’re working in the tech sector or you're a tech investor, I find it hard to recommend unless you can secure a hefty discount that was available when I subscribed. On the very negative side, when I subscribed, the Information was transitioning to a pro and non-pro subscription option - the pro option offers features like org charts and databases at nearly double the price of the regular subscription. However, when I subscribed, the advertisement showed access to all features at the regular discounted price. Shortly after I subscribed, they cut me off from the pro offerings even though the plan I subscribed to included it. Definitely not cool. On the caveat emptor side, you should consider using a pre-paid or virtual credit and/or ensure you cancel your account before the renewal.
K K.
Pretty much echoing what every other person said on here - they sign you up for 12 months, don't give you the option to turn off auto-renew, no email reminder to tell you an automatic renewal you didn't agree to is coming up, and then refuse to refund your yearly scam price of $400 on day 1 because that's their "policy". If anyone else is in my shoes, file a complaint with your credit card company and if your credit card company doesn't agree with you, report your card to the consumer financial protection bureau - they'll give you your money back pretty quickly
Ameya
they will auto renew the subscription and will charge you $400, so be mindful before subscribing. Their policy "we don't do refunds" , super vague in this day and age. Their articles lack depth. They merely cover any details that can provide any sort of insights. You are better off reading hacker news and TechCrunch or any other reputed tech news site.
Stephen S.
I stopped reading TI shortly after signing up because I didn’t think it provided much insight beyond what you get in the popular press. I forgot it was there and they renewed my subscription for $399 without notice. Their website said they would give notice before renewal. Anyway, they said they wouldn’t honor my cancelation. It’s bad business ethics, but what are you going to do? I tried to read it again since I paid for it, but there still really isn’t much to it.
Christopher L.
Do not subscribe. This is a ripoff by design. They autorenew automatically, don't allow you to turn off autorenew, don't send a notice prior to autorenewal, make it almost impossible to unsubscribe, and refuse to offer any refunds under any circumstances. This is intentional, predatory, and the worst sort of business practice. Avoid like the plague.
Robert
Misrepresents the price as $399 only to show $299 once you download their app. Refuses to refund the difference left a bad taste. Their cancellation link buried several pages deep and in the bottom of the page.
Victor C.
I wanted to get access for a month but they charged me for 12 months.. I reahed then within 1 minute but they refuse to refund me the 11 months I did not agree to pay.. really outrageous...