The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ryan J C.
Customer service was great when I had a issue.
Response from The iFISH StoreAug 11, 2024
Hi Ryan; Thank you for the kind words! We were happy that we were able to help you. We appreciate your continued business with us and look forward to working with you again in the future. In the meantime, happy fishkeeping!
Neil P.
Great looking discus and great packaging.
Response from The iFISH StoreAug 11, 2024
Hi Neil; Thank you so much for your kind words! We're thrilled to hear that you were pleased with your Discus and how they were packaged.. We take great pride in providing vibrant, healthy fish, and it's wonderful to know they're bringing beauty and joy to your aquarium. If you ever have any questions or need advice on caring for your fish, don't hesitate to reach out. Happy fishkeeping!
Allan H.
Fish came healthy but I ordered 6 fish and they swapped out the Blue diamond i ordered with some brown dicus I've never even seen before. Can't even figure out what kind of discus it is cause it's not even on their site for sale. All other fish I ordered was correct but the one.
Response from The iFISH StoreAug 13, 2024
Hi Allan; Thank you for the feedback. We're not sure about the "brown discus" your describing and we agree with you...we don't offer a Brown Discus. Sometimes as a result of the stress from shipping, their colors may appear muted until they have been acclimated in their new environment. Also, you had ordered juveniles which also have muted colors and markings until they mature. You seem to indicate that it was the Blue Diamond. They've now been in your tank for 4 weeks. If you still believe that you received all the other varieties of Discus correctly and this one in particular still doesn't appear to be a Blue Diamond, you can send a photo of it to us at [email protected] and we can take a look at it. Thank you!
Cardy C.
Price was good. Fish was as described. All were health and still doing well.
Response from The iFISH StoreAug 11, 2024
Hi Cardy, Thank you for your fantastic review! We’re delighted to hear that your tropical fish are thriving and bringing color and life to your aquarium. It’s always our goal to provide high-quality fish, and we’re glad they’ve made a great addition to your aquatic family. If you ever need any assistance or tips, we’re here to help. Enjoy your underwater world!
robert P.
The fish are very friendly and healthy. And great selections
Response from The iFISH StoreAug 11, 2024
Hello Robert; Thank you for your repeat business and taking the time to post a review! Hope you're enjoying this latest addition of Cichlids!
Anthony L.
Killed off my whole tank with sick fish
Response from The iFISH StoreAug 13, 2024
Hello Anthony; Thank you for bringing this to our attention. We're truly sorry to hear about the unfortunate situation with your tank, and we understand how distressing this must be. Ensuring the health and well-being of the fish we ship is our highest priority, and we take incidents like this very seriously. We conduct thorough health checks and quarantine procedures for all fish before they are sent out. However, sometimes, despite our best efforts, issues can occur. We do need to better understand what might have happened and we would appreciate the opportunity to review the situation with you in more detail. This can help us identify any potential causes, whether related to the new fish or another factor in the tank. We always hope that our customers will notify us at the first sign of ill health so we can address the problem immediately and possibly turn it around before it escalates in the tank. We weren't notified by you prior to you posting your review but hope you'll consider contacting us at [email protected] with additional information. We're certainly committed to ensuring the satisfaction of all our customers and heavily rely on them notifying us when there are problems so we can address the issue and find a resolution. Once again, we apologize for your experience and appreciate your feedback, as it helps us improve our service.
Reef E.
First time order. I’ll give them a 5 star, all fish made it alive. 2 were a little small, but that’s ok more time to watch them grow. They are in my qt tank being dewormed as I do with all my discus. Will DEFINITELY order again. Very nice people even called me on the phone to let me now they were on their way. Thanks
Response from The iFISH StoreAug 11, 2024
Thank you for taking the time to post this great review! We're happy to hear you were pleased with your order and our customer service!
Lonny N.
Size was very good and condition
Response from The iFISH StoreAug 11, 2024
Hi Lonny; We're happy that you were pleased with the Discus! Thank you for the review and your business!
