The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Dennis
Sep 11, 2024
A+++++
Fast shiping. Order was correct. The fish were in great health. The Instructions on adding fish to my tank were easy to follow. Thank you!
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Michael C.
Sep 11, 2024
Delivered on time & kept up to date on…
Delivered on time & kept up to date on process. Healthy & Happy. Always solid👍
Response from The iFISH StoreSep 11, 2024
Hi Michael; Thank you so much for your continued support! We're glad that your African Cichlids arrived on time as expected and in great health. Keeping our customers updated throughout the process is something we take pride in, and it's wonderful to know it was recognized. We look forward to serving you again soon! Happy fishkeeping!
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Jesse K.
Sep 10, 2024
Top notch
Super fast response and shipping time. Well packaged and all arrived in good health. Will order from again in the future. Thanks!
Response from The iFISH StoreSep 10, 2024
Hi Jesse; Thank you so much for your kind review! We're happy to hear that you were pleased with our fast shipping and packaging, and that Loaches and Cichlids arrived in great condition. We truly appreciate your support and look forward to serving you again in the future! Thanks again!
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Andrew F.
Sep 10, 2024
I received exactly what I ordered
I received exactly what I ordered. It arrived when promised. The fish are hair and healthy
Response from The iFISH StoreSep 11, 2024
Hi Andrew; Thank you for your review! We're glad to hear that your order arrived on time and that the Plecos are healthy! We look forward to serving you again in the future. In the meantime, happy fishkeeping!
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Karyn L.
Sep 10, 2024
Alot better quality them the local pets…
Alot better quality them the local pets stores, your fish last alot longer, very happy , will continue on ordering through you guys
Response from The iFISH StoreSep 10, 2024
Hi Karyn; Thank you for your fantastic review! We're so glad to hear that you're happy with the quality of our fish compared to your local pet stores. Our top priority is to provide healthy, long-lasting fish, and we're pleased to know you've had such a positive experience with us. Thank you for your repeat business and we look forward to serving you in the future!
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David P.
Sep 5, 2024
My fish arrived quickly and in great…
My fish arrived quickly and in great condition. This was my 4th time ordering from this place and I will again. Thank you
Response from The iFISH StoreSep 5, 2024
Hi David; Thank you so much for your continued trust and support! Glad to hear that your Cichlids arrived quickly and in great condition. We really appreciate your repeat business and we look forward to your next order. If you ever need anything, don't hesitate to reach out!
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Jennifer M.
Sep 4, 2024
The quality of most of the fish was…
The quality of most of the fish was horrible, I ordered 14 fish and only 5 have made it so far. My water quality is perfect as I already have established tanks and the tank mates are not aggressive
Response from The iFISH StoreSep 5, 2024
Hi Jennifer; Thank you for sharing your detailed experience with us via email. We sincerely apologize for the loss of your fish and for the disappointment this has caused. We take the quality of our fish very seriously and strive to ensure that every shipment meets the highest standards. From the description you provided in your email, it’s clear that you maintain a well-managed tank environment, and we appreciate your thoroughness in monitoring your water quality and tank conditions. While it’s difficult to pinpoint the exact cause of these losses without pictures, it’s concerning that several fish did not survive, especially given your experience and careful tank management. We understand your frustration, especially considering your past success with fish from other suppliers. We would have liked the opportunity to take a closer look at the condition of the fish after they first began to show signs of ill health since you reported that they looked fine when they first arrived. Our goal was certainly to ensure that you had a positive experience with us, and we're very sorry that we did not meet your expectations.
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Ms. B.
Sep 4, 2024
Would recommend to family.
My fish came very quickly and very healthy. One fish didn’t make it but they took care of me with no problems. Their acclimation process is the best so I use it with all of my fish acquisitions. I would buy from them again.
Response from The iFISH StoreSep 4, 2024
Hi Bobbie; Thank you for your review and for sharing your experience with us! We're glad to hear that most of your fish arrived quickly and in great health, and we're sorry to hear about the one that didn’t make it. It's great to know that our team was able to take care of the situation smoothly. We're also happy that our acclimation process has been helpful for you. We truly appreciate your continued trust in us, and we look forward to serving you again in the future! Happy fishkeeping!
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