The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Charles B.
Feb 18, 2025
Fast shipping
Fish arrived at my house fast shipping 5 out of 6 ordered survived. The fish over all looked pretty healthy, however need better bags, some of the bags were leaking but over all, good experience I will order again from the fish store.
Response from The iFISH StoreFeb 19, 2025
Hi Charles; Thank you for your feedback and for being a returning customer! We’re glad to hear you had a good experience overall and that your fish arrived healthy. We’re sorry to hear about the leaking bag though and really appreciate you bringing this to our attention. We’re always working to improve our packaging to ensure the best possible experience for our customers and their fish. If you ever have any concerns, please don’t hesitate to reach out—we’re always here to help. We look forward to serving you again!
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michael D.
Feb 18, 2025
I ordered 10 discus
I ordered 10 discus. They arrived on time and all but one were in perfect condition. I did the step by step instructions that were included with the fish and they all acclimated fine. The one that arrived sick, I was reimbursed for.
Response from The iFISH StoreFeb 18, 2025
Hi Michael; Thank you for your review! We were glad to hear that most of your discus arrived in perfect condition and acclimated well. We appreciate your patience and understanding regarding the one that wasn’t in top shape, and we’re happy we could make it right. We hope you enjoy your new additions to your tank and look forward to serving you again!
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Kippy B.
Feb 17, 2025
Great experience
The fish were very healthy. All arrived alive. Fast shipping. Fish were packed incredibly well. Will order from here again
Response from The iFISH StoreFeb 18, 2025
Hi Kippy; Thank you for your kind review! We’re happy to hear that your Discus arrived safely, healthy, and on time. We take great care in our packing and shipping process so it means a lot to know you were happy with your order. We look forward to serving you again!
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Randy B.
Feb 17, 2025
Fish came on time and was healthy
Fish came on time and was healthy
Response from The iFISH StoreFeb 18, 2025
Hi Randy; Thank you for your review! We’re so glad to hear that your Cichlid arrived on time and in great health. We appreciate your support and look forward to serving you again in the future!
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Kenneth J.
Feb 13, 2025
All fish arrived safely in good health
All fish arrived safely in good health. Been about six weeks and all doing good and happy
Response from The iFISH StoreFeb 13, 2025
Hi Kenneth; Thank you for your kind review! We’re so glad to hear that your fish arrived safely and are thriving in their new home. It’s always a pleasure to serve you, and we really appreciate your continued support. If you ever need anything, don’t hesitate to reach out. Happy fishkeeping!
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Margarita
Feb 9, 2025
Very good service
Very good service, quick shipping, great communications. I'm very satisfied with Discus I bought. Very healthy and beautiful fish. Great addition to my 125g aquarium.
Response from The iFISH StoreFeb 9, 2025
Hi Margarita; Thank you for your wonderful review! We’re so glad to hear that you’re happy with your Discus and that they make a great addition to your 125-gallon aquarium. Providing healthy, beautiful fish and excellent service is our top priority, and we truly appreciate your support as a returning customer. We look forward to serving you again in the future—happy fishkeeping!
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mary ellen J.
Feb 6, 2025
Delivery went well, but...
Delivery went well, as I was home. A cold day out there. Packaged well. Fish nice, but smaller than expected. Around 2 inches really meant 1 inch or less. A real small one was a loss in a week. I am not new to tanks and maintaining them. I guess I would say I was just taken back of the smaller size of them.
Response from The iFISH StoreFeb 7, 2025
Hi Mary Ellen; Thank you for your feedback! We’re glad to hear that your delivery went smoothly and that the packaging met your expectations. However, we’re sorry to hear that the fish were smaller than anticipated. While sizing can vary slightly with juveniles, we strive to provide accurate size estimates and typically list them as ~2 inches since they run between 1.5 to 2. Again, we’re sorry you were disappointed and that one perished. We appreciate your experience in maintaining tanks and understand how important it is to receive fish that meet your expectations. If there’s anything we can do to improve your experience or assist you further, please feel free to reach out. We truly value your support and feedback!
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Angela F.
Feb 5, 2025
Great customer communication
Great customer communication. Fish are healthy and doing great!
Response from The iFISH StoreFeb 5, 2025
Hi Angela; Thank you so much for your kind words! We’re thrilled to hear that you were pleased with our customer communication and that your fish are healthy and thriving. If you ever have any questions or need anything in the future, we’re always here to help. Enjoy your newest additions to your tank!
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