The iFISH StoreReviews of theifishstore.com

Response from The iFISH StoreJun 20, 2019

Hello Ryan; We're sorry we could not complete your order because we do not ship to Hawaii. We made this decision to not serve Hawaii because of the efforts and extended processing time our customers and The iFISH Store would need to go through and we have found that in the end customers we have worked with are not comfortable with the process. We state that we only serve the Continental U.S. on our website. Just to give you an idea of the process that would have to be followed, the Hawaii State Dept of Agriculture has in place laws regulating the importation of fish and invertebrates.. They strictly regulate what fish can and can not be imported. If the fish you are requesting is allowed and on their approved list, you would need to obtain a permit from the Hawaii State Dept. of Agriculture. This permit costs $20.00 and takes about 1-2 weeks to receive and would then have to be emailed or faxed back to us. If a fish you want is NOT on their approved list, you would need to contact the Hawaii State Dept of Agriculture to see if an exception can be made. The Hawaii State Dept of Agriculture inspector instructs that shipping boxes are marked "Live Fish" and "For Dept of Agriculture to Inspect". They monitor the post office twice a day to inspect parcels. They will open the box to see if what is in the box is what the permit is for. The penalties for getting caught importing either prohibited live fish and invertebrates or falsely identifying a shipment into Hawaii involve hefty fines for both the customer and The iFISH Store. This being the case, we have chosen not to ship to Hawaii. Again, we are sorry we could not accommodate you.