The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ralph
I was going to all the pet shops never finding the fish I wanted. Then I found the Ifish store. I tried them out . I bought 8 African cichlids . They arrived on time and in great health. As a matter of fact they eat the same day. In the box with the fish you get instructions on how to acclimate the fish which is very important ! This online store is great this will be where I’ll be getting my fish from now on !
Michael W.
Just not what I thought. I got my fish in perfect condition. Well packed and overnight. The fish were very healthy and beautiful. Also included was detection for proper acclamation. Followed them and my fish are , or seem to be very happy. Wish I had gotten more....next order. Thank you very much for making this happen discus fish this price. My local fish store wants 49 dollars for 1 fish. Again thank you....see you soon.
Randall T.
Never answers the phone during normal business hours. Sent me a cull as a “freebie” for buying 5. It barely made it had I not taken appropriate action to rehabilitate the fish. Prices are great but quality of the “free fish” are horrible and customer service sucks. Overall wouldn’t recommend.
Response from The iFISH StoreAug 13, 2019
Hello Randall; First, we're sorry you did not have a good experience with us. Second, we have to take exception with your statement that we sent a "cull" as a "freebie" in our "Buy Five 2 inch Discus and get One 2 inch Discus Free" offer. In that offer, the customer chooses the type of Discus they want as their free gift; in your case you chose a Blue Diamond Discus. We pulled the free gift Discus from the exact same tank in which we pull any other Blue Diamond Discus. We don't select a "cull" as the "free gift". Any fish which are below our quality standards are removed from our tanks. We don't maintain a "freebie" tank filled with below standard fish or culls to be used in this promotion. Pointing out the poor quality of the "free fish" is just representing a very inaccurate view of how we actually operate. We're assuming you were pleased with the other five Discus. We have to ask if you left a voicemail when you attempted to contact us or sent an email? We have no record of either. We would have responded immediately and would have appreciated the opportunity to address your issues with your Blue Diamond. We'd also like to know what the health issues were with this fish that required you to take "appropriate action to rehabilitate the fish". Quite often because we quarantine our fish 24-48 hours prior to shipping and do not feed them to reduce the chance of contaminating the shipping bag water, their stomachs may appear slightly sunken. This is quickly rectified once they are acclimated and begin to eat. As you can see we have many questions because we just don't have the details we would have liked from you so we could have addressed your dissatisfaction. Nevertheless, we do appreciate your feedback and always take any feedback seriously in improving our business.
Bill R.
Fish arrived on time, healthy and vibarant. Extremely well packaged. Will buy again!
Consumer
I’ve been ordering fish online and I have to say these fish are the best and priced right
Mathew K J.
They are Great, healthy fishes
Shane M.
The fish came super quickly and are all doing great! My only issue was I never got an email letting me know when they were shipping. I got a confirmation email but not a shipment email like specified in the companies outline. I was lucky I had the day off on the day they arrived to my house. I'll definitely be ordering again in the future!
Response from The iFISH StoreAug 7, 2019
Hello Shane; We're glad you're happy with your Koi. On the shipping notification issue, our system automatically sends out an Order Confirmation email when an order is placed and a Shipping Notification email with UPS Tracking Information when an order is shipped. Our system shows that a Shipping email notification was sent out at 11:41AM EST on July 24th and you received the order on July 25th at 12:43PM EST. Not sure why you were able to receive the Order Confirmation email but not the Shipment Confirmation email. Did that email perhaps make it into your SPAM folder? If you have any other input on it coming up else where in your email system, please let us know. We are sorry you were not aware of the shipment details and glad everything worked out for you. Thank you for your feedback and business!
Bob B.
Great price good transaction
