John A.
My fish arrived on time in excellent…
My fish arrived on time in excellent condition they are still alive and eating today.

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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John A.
My fish arrived on time in excellent condition they are still alive and eating today.
john
FIRST RATE QUALITY FISH AT A FAIR PRICE
Ben P.
2 orders so far and zero complaints! Great prices, fast shipping, and beautiful fish. Can't go wrong here. Thanks iFish store!
mark B.
Site was easy to navigate. Animals arrived healthy with clear instructions on acclimation. After a week the fish are spry and active and eating Would recommend. I was sceptical about ordering online. Ifish exceeded expectation. Thank you
Jason H.
Beautiful healthy fish delivered quickly
Tanner O.
Great people great fish
lyndsey A.
Horrible customer service. No response on order status no notification of out of stock items no shipping info was giving and extremely late shipping without notification.
Response from The iFISH StoreAug 14, 2019
Hello Lyndsey; Thank you for your feedback. We understand your frustration with our situation with the Koi you ordered. Frank had communicated to you that we were out of the Gold and Platinum Ogon Koi and held back sending the entire order which included in stock Butterfly Koi to save on shipping costs. We will be receiving a shipment of the Gold and Platinum Ogon’s next week and will ship your entire order. Once we ship your fish, you will receive an automated Shipping Confirmation email with UPS Tracking Information. Again, we apologize if our communication wasn’t as frequent as you would have liked. But we do hope you are pleased with the Koi. We value your business and will be looking into improved methods to communicate to our customers on any orders that are held up and the specific reason for the delay.
Mark W.
Excellent customer service. Great communication, and healthy stock! What's not to like?