The iFISH StoreReviews of theifishstore.com

Response from The iFISH StoreOct 10, 2019

Hello Tricia; We're glad you are pleased with your Discus and that it acclimated well. With respect to communication, we're wondering if you received our automated Order Confirmation and Shipment Notification (with Tracking Information) emails. We took a look at your email address and noticed the .msn extension. We have found that some email service providers outside of the standard yahoo and google extensions either flag our email as SPAM or decline it all together. We looked into this and found that the only way around it is to have the customer notify their provider and provide permission for The iFISH Store's emails to come through and/or not be flagged as SPAM. If the lapse in communication was not due to email but us not returning a call, we'd like to know that as well. We use all of our customer feedback to improve our service. Thank you for your feedback and your business!