The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Konnyr E.
It’s good although I had to send an email to get an idea on when I would receive my order
Response from The iFISH StoreJan 13, 2020
Thank you for your feedback. Our Holiday Shipping Schedule did cause some delayed deliveries and as we indicated on our site. We have resumed our normal shipping schedule on January 6th and we'd like to thank you for your patience since your order was placed on December 18th.
Nathan L.
My fish died within 2 days of getting them.
Response from The iFISH StoreJan 13, 2020
Hello Nathan; We're sorry to hear all of your assorted koi perished within 48 hours. We have a Live Arrival Guarantee but beyond that, if the fish perish so soon after receiving them we really like to look into the why's behind the situation so that we can work with the customer. If you'd be willing to open communication on this, we'd like to hear more about the pond parameters and the appearance and behavior of the fish upon receipt. Koi can be very hearty fish and we'd really like to understand the cause. If you are inclined to pursue this, please provide the requested info to us at [email protected] and we can open communications. Thank you for your feedback and we hope you will consider responding to us.
Britton M.
I received my order exactly as ordered and all fish are happy in their home and doing well. I am VERY satisfied and highly recommend the Fishstore to everyone. 5 Stars!
Response from The iFISH StoreJan 13, 2020
Hello Britton; Unfortunately our Holiday Shipping Schedule which was driven by UPS not guaranteeing a timely delivery caused this delay. We simply did not want to risk so many perished fish during shipment. However, we are back to our normal shipping schedule and our system shows your order was delivered on January 8th. We hope that you are pleased with your fish and thank you for your patience.
Daniel M.
Frank is very good about working with shipments. Fish are all healthy and well packed
Mike S.
Quick and healthy fish
Simon
I had a great experience. It was easy to order and when there was an issue with the shipping they handled it professionally. Our fish were delivered safely and quickly! Highly recommend
Josh M.
No trouble at all ordered 12 cichlids all are well and doing great
Crystal H.
Amazing fish and great prices! I will be ordering more.
