The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lindsey S.
All of my fish arrived safely and are acclimating well! The acclimation instruction sheet was very helpful. And to top it all off, the prices were unbeatable!! IFISH will definitely be my go-to place for future fish!
Christopher P.
The web site is great, easy to navigate. Lots of great fish to choose from. Placing the order was easy and they really good about notifying you when they are on their way.
Frank
Fast shipping,pleasure to do business with,and will interact with customers.
Long N.
Because i waited for too long to get fish, i called to canceled already. But 2 weeks after that, i haven’t seen my money back.
Response from The iFISH StoreJan 13, 2020
Hello Long Nguyen; Due to a Holiday Shipping Schedule we needed to execute because of UPS not guaranteeing timely delivery, we posted our temporary Shipping Schedule on our Home Page to alert our customers to delays. It stated that we would resume normal operations on January 6th.. Your order was placed on December 15th and by that time UPS was no longer guaranteeing a timely delivery on our Next Day Air shipments. We absolutely did not want to risk perished fish during shipment because of delayed delivery. We did receive your email and our records indicate that you received a refund on January 7th. We're sorry for the delays; all caused by the Holiday glut. We would hope that in the future you will consider giving us another try. Thank you for your feedback.
tim B.
Great prices, great fish, and friendly service. Don't know if you can ask for anything more!
Customer M.
Information request email regarding order was responded to within 12 hours. As far as their telephone line, do not attempt to contact. Email works best. Cannot comment on quality as still awaiting order.
Response from The iFISH StoreJan 13, 2020
Hello Nicholas; Our records indicate you received your order on January 8th. We'd like to thank you for your patience over the Holidays and hope you are pleased with your order. Thank you for your feedback and your business!
Stephanie A.
Such beautiful fish
luffy
Ordered on dec 14, didn’t mentioned the item will be shipped after Jan 6 on the website, they have too much money already. Just give your business to the company that really enjoy taking your business, js. FYI: They keep inbox me to review item that has been cancelled, I thought this review will prolly stopping them spamming my inbox. Lol
Response from The iFISH StoreJan 13, 2020
Dear Hendri, We posted our Holiday Shipping schedule on our Home Page one week before it took effect and it stated we would resume normal shipping on January 6th.. Your order was placed on December 16th when the Holiday Shipping Schedule had been posted for several days. And by the time you placed your order, UPS was no longer guaranteed a timely delivery on our Next Day Air shipments. We absolutely did not want to risk perished fish during shipment because of delayed delivery. Be that as it may, you requested a refund which we executed immediately. As for the "SPAM" you're referring to, we don't believe it is SPAM. We are simply asking you to review our service. And even though you did not receive your fish, we still would like to know how you felt we responded to your request for a refund. We take all of our feedback seriously and we're simply requesting yours because it matters to us. And for the record, we appreciate all of our customers and the business they bring us. We take great pride in our customer service efforts and the quality of fish we provide.
