The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

Bill O.
May 5, 2026
I have been a tropical fish hobbyist…
I have been a tropical fish hobbyist for over 50 years. I have dealt with many tropical fish suppliers including long distance suppliers. Many of the long distance suppliers have been a disappointment. I decided to put aside my disappointments & try IFish. The fish, cardinal tetras, neon tetras & honey dwarf gouramis arrived alive & healthy. I’ve had the fish for over a month now & all are alive & swimming. Dealing with Customer Service Representative Valerie is another reason for my recommendationshe’s simply best. Best decision I made buying fish from IFish. Will definitely be a returning customer.
Response from The iFISH StoreMay 5, 2026
Hi Bill; Wow—50 years in the hobby…this means a lot coming from you! We’re so happy to hear your tetras and gouramis all arrived healthy and are still thriving a month later. Glad that you gave us a chance after some past disappointments. And we couldn’t agree more about Valerie—she truly cares about every order and every customer, and we’ll be sure to pass along your kind words to her! Thank you again for your trust and support. We’re honored to be part of your fishkeeping journey and look forward to helping with your next order!
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Pamela P.
May 2, 2026
Beautiful fish!
Beautiful fish! This will definitely be my store of choice for quality African Cichlids.
Response from The iFISH StoreMay 2, 2026
Hi Pam; Thank you so much! We really appreciate you coming back to us! Glad to hear you’re happy with your African Cichlids… nothing better than seeing those colors pop in the tank! Looking forward to helping you again whenever you’re ready for the next addition.
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Bill B.
May 1, 2026
Great service, quality fish, awesome experience
Great customer service, Valerie is awesome! I ordered the Discus 10 pack and was absolutely thrilled that they arrived within a few days after ordering. As luck would have it, they had some fish already quarantined and ready to ship. The fish arrived as advertised and I followed the acclimation protocols. Unfortunately, one of the fish died a few days after delivery, but Valerie has offered to replace the fish when I place my next order. I couldn't be happier with the quality of the remaining 9 fish, the team at iFish sent me a good mix of different colors and sizes. The Kings of the tank are acclimated and assuming their role as the Main attraction in our aquarium.
Response from The iFISH StoreMay 1, 2026
Hi Bill; Thank you so much for the awesome review. We really appreciate you taking the time to share your experience! We’re so glad you’re enjoying your Discus and that they arrived quickly and in great shape. Valerie will be thrilled to hear your kind words. She really cares about making sure every order goes smoothly. We’re sorry again about the one loss, but we’ve got you covered on your next order. We’re happy the rest of your group is thriving and settling in beautifully. Thanks again for your trust and support—we look forward to sending more amazing fish your way soon!
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Kim
May 1, 2026
Fish shipped within 48hrs
Fish shipped within 48hrs, delivery however was another issue. FedEx showed a delivery time of between 10:45 and 2:45, actual delivery time was 7:03. Luckily they were packed well, as the heat packs were dead, but the fish seem to be okay.
Response from The iFISH StoreMay 1, 2026
Hi Kim; Thanks so much for your feedback—we really appreciate you sharing your experience! We’re glad to hear your cichlids arrived safely and that the packaging held up, even with the unexpected delay. That’s exactly why we take extra care with insulation and packing. Situations like late deliveries can definitely happen, and we want to make sure your fish are protected every step of the way. We’re sorry the delivery window didn’t line up as expected. That’s always frustrating, especially when you’re planning around it. But we’re happy to hear the fish are doing well. If you ever notice anything off or have questions as they settle in, don’t hesitate to reach out. We’re always here to help. Thanks again for choosing us!
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Tanya
Apr 30, 2026
Shipping was fast
Shipping was fast, the fish are beautiful and healthy. More than happy with them
Response from The iFISH StoreApr 30, 2026
Hi Tanya; Thanks so much for your kind words! Glad to hear your cichlids and plecos arrived quickly and in great shape. It means a lot to us that you’re happy with them. Enjoy your new additions, and we’d love to have you back anytime!
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RASHEED B.
Apr 29, 2026
Fish arrived quickly
Fish arrived quickly, in great healthy, and bright and vibrant.
Response from The iFISH StoreApr 30, 2026
Hi Rasheed; Thanks again for coming back to us…we really appreciate it! Glad to hear everything arrived quick and your African Cichlids are healthy and full of color. Sounds like they’re settling in great Enjoy them, and we’ll be here when you’re ready for the next batch!
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Mark S.
Apr 28, 2026
The fish are healthy and as requested!!
I have ordered twice and the second time one of the fish was DOA. I contacted the store and they gave me an option. I ordered the third time and they kept their commitment and I was throughly pleased. Working on my fourth order soon.!!
Response from The iFISH StoreApr 29, 2026
Hi Mark; Thanks much for your continued support! We really appreciate you giving us the opportunity to make things right, and we’re glad we could follow through on our commitment. Great to hear your African Cichlids are healthy and exactly what you were looking for! We’re looking forward to that fourth order! Thanks again for being such an awesome customer!
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Michael
Apr 27, 2026
Dealing w/co was great but shipping …
Dealing w/co was great but shipping way to long and 1 triple bag leaked enough to kill the discuss, altho the co refunded the 1 death. Yeah, would buy again but kinda pricy for the old retired fella. ADIOS
Response from The iFISH StoreApr 29, 2026
Hi Michael; Thank you for the honest feedback…we really appreciate it! We’re glad to hear you had a good experience with us overall, but we’re really sorry about the delay and the leaking bag. That’s definitely not the kind of experience we want for you or your fish. We’re glad we could at least make it right with the refund, but we know it’s still frustrating. We’ll be sure to share this with our packing team so we can keep improving. And we hear you on the cost; especially these days. We do our best to keep our fish prices fair and our shipping as efficient as possible, but we understand it can add up. Thanks again for your support, and we hope to see you back again down the road. Take care!
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