Michael B.
Packaging issues
The reason why I gave it 3 stars is because of packaging. I've ordered twice from them and each time the bags all leaked. The first order I was missing one and had two bags almost completely out of water. Monitor the two fish and they ended up dying. They did refund me for the dead fish and missing one. I will say customer service is great. The second order same issue. I had two fish with barely no water in the bag and they both ended up dying the same day. I didn't bother reaching out to them because it was out of that two hour time frame. Then a few more ended up dying within the week. I checked water conditions in my quarantine tank and everything was fine.



