The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Elizabeth
I ordered 11 cichlids and 5 cories. All arrived alive and thriving. The cichlids were all individually wrapped in tight leak proof bags. When FedEx was late with the live fish, I called the iFish Store and they assured me the fish could survive for a few days because of the extra care that was taken to insure their health during shipping!
customer
I ordered 4 diamond tetra all arrived quickly and alive. No one was I’ll. All doing well in my 40 gallon freshwater. Thanks iFish store.
Jennifer
I was totally impressed with the customer service. The fish o ordered all came alive. Packing was great. I will order again
Mr Y.
Highly recommended- quality of fish & shipment package/safety of fish was excellent.
Jeffrey A H.
I ordered albino cories, requesting that they be med-lg! I received fish less then an inch in size. When they came one died the same day! I complained but was just given excuses and weak explanations. Even the invoice mentioned my preference! I WON'T BE DOING ANY FURTHER BUSINESS WITH YOU AND WILL RATE YOU ON THE MANY SOCIAL MEDIA PLATFORMS! HAVE A NICE DAY!
Response from The iFISH StoreApr 25, 2022
Hello Jeffrey; We’re sorry that one of your Albino Cory Catfish perished during shipment and we immediately issued a refund for it when you notified us. We’re also sorry that you were not pleased with the size of these catfish. We do not receive a wide variety of sizes for these cories from our supplier and therefore, do not list different sizes available on our online store. We list them for $3.99 on the site. Although you requested medium-large on your order, we picked the largest sizes we had in our entire stock. We wish you had been more specific with your request stating that if we did not have the size (in inches) that you were hoping for that we contact you and determine if you want the order canceled. We often get requests to “choose the largest sizes” which we accommodate as best as we can, but we rely on the customer’s communication to let us know what the specific terms are, such as “please cancel if you don’t have them” or they give us a call in advance to ask what we do have available. Again, we’re sorry you were not pleased with your experience with us, but hope you understand as a business we filled your order based on what was ordered from our website.
JW
Very good to work with. One of our fish died in transit and we got a refund for it. All our other fish are health and growing and very active. They keep us entertained for hours.
Alan G.
Very happy with my tin foil barbs. They arrived happy and in great health.
Consumer
My fish arrived healthy snd exactly as the pictures showed. I am very pleased and will order from here again.
