The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store Reviews | Read Customer Reviews of theifishstore.com

The iFISH Store reviews

4,236 approved reviews, newest moderated first

DeAngilo T.
Aug 30, 2022
I really love my fish they was packed…
I really love my fish they was packed right everyone looked good nothing bad to say at all they still looking good
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Michael C.
Aug 30, 2022
Great place to buy from!!
That’s what I like this i fished store is a great place to buy and the staff is terrific I had one experience or I had a mixup with my one of my items in order that I could and they did the right thing by me actually brought it to my house personally hand-delivered it to me they go up and beyond you’ll never regret ordering from i fish store . Thanks again Frank and i fish store staff!
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Curt P.
Aug 29, 2022
Five stars
Fast shipping. All specimens were packaged well and healthy upon arrival. Have and will continue to do business
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Scott E M.
Aug 29, 2022
Excellent fish
Excellent fish, service and price. Will buy from them again.
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Xavier
Aug 29, 2022
Always Great!!!!!!
As always, great customer service, and their fish quality is superb. Still have all of my fish from them and am glad that I chose them as a vendor. Will continue to buy.
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Brian K.
Aug 29, 2022
Shipping was amazing
Shipping was amazing! Each fish was packaged individually. All fish still currently alive. The only complaint would be, that the fish on the website might have the colors enhanced on their photos.
Response from The iFISH StoreSep 2, 2022
Hi Brian; Thank you for your feedback! We're happy to hear that you received your fish and they were successfully acclimated. Just a couple of thoughts on their coloring. The photos that we post on our site are of adult Cichlids that have had the time to grow into their distinctive markings and coloration. You had ordered juvenile Cichlids which may appear slightly duller in comparison. Also, the stress from shipping can cause a temporary dull appearance. We're confident that as they settle into their new environment and grow into healthy adults with proper tank parameters and feeding, they will show the same coloration we show on our site. We appreciate your business and your feedback. If we can be of any assistance in the future, please feel free to contact us!
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Keith D.
Aug 29, 2022
Great fish
Great fish. The only reason I rated 4 star was my order was delayed an extra week due to fish availability.
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Boban S.
Aug 29, 2022
First of all my shipment was late for 3…
First of all my shipment was late for 3 weeks. After that I received my fishes with parasites and 2 of 4 fishes died after 3 days .
Response from The iFISH StoreSep 2, 2022
Hi Boban, Thank you for your feedback. We are very sorry for the delay in your shipment. In mid-July we were faced with several cancelled international flights that caused a substantial delay in receiving our inventory. We tried to keep you up-to-date on the status but certainly understand your frustration. We are a bit surprised to hear that that once you received your order, you observed that some had parasites and perished after 3 days. We did go back and check all other stock associated with the lot your fish were selected from and found no signs of parasites. Nor have we received any communications indicating parasites from customers that received fish from that same lot. We wish you’d contacted us immediately so we could have identified the exact parasite and recommended treatment. We may have been able to save those two fish that perished. Again, we apologize for the delay in your shipment and wish your experience with us was a better one. We certainly try to communicate with customers when there is a bump in operations that may cause a delay. We do rely quite heavily on customers notifying us ASAP when they spot any signs of illness shortly after receiving their fish. It’s the only way we can address the problem and are always more than happy to work with you.
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