ThehokReviews of thehok.com

love the fragrances, have ordered so many times, will still try new ones..

I haven't received my cologne yet to test the smell and longevity, but they are fast at processing orders. Really fast.

Great fragrances. Great customer service. Fragrances are good quality and long lasting.

Had an additional fee added after initial purchase

The fragrances i got weren't up to expectations unfortunately, I paid extra for the extraits on them but found the longevity wasn't great, I contacted them and the customer service was very good. They offered me a fragrance of my choice or a partial refund.

I purchased a new product line from HOK that wasn't quite ready for prime time (they have since pulled it). I wasn't expecting anything from them, but I did reach out and provide feedback as I did not feel this met the standards for branding that they should expect. Granted I LOVE their colognes.. and I expected the same level of performance with this new product (it failed in every aspect) The response came back very quickly with several options to try to correct the misstep from their end. Short story, I was very pleased with how professionally and quickly they handled the situation. For those complaining about the strength and lasting power of the colognes.. Pro tip: skip the "Eau" and spend a tiny bit more and get the "Extrait". Anyway, I've already purchased a dozen or so scents. I truly enjoy HOK customer service, and have yet to be disappointed in their colognes/perfumes.

It was easy to create the order and the shipping was fast. Where it goes down hill are the products (scents) ordered. Visionary, Aurelius, & Aero Blu have a strong, non pleasant smell. The scent also lasts 45 minutes. I do not recommend these scents being sold as the exact scent clone we expect.

I ordered their scent bundle with Visionary, Satin 33, Savage, and Aurelius. I also had 5ml samples of the original fragrances to compare them side by side. Theirs don't come close. They smell like pure chemicals and aren't even half as good as the originals. The projection is also very weak. Another problem is the billing. Ordering their chemical dupes signed me up for a membership without my consent. I only found out when they charged me again the next month. I never agreed to a subscription. Save your money and shop in other places.