Thehok is listed under Cosmetics & Makeup.
Thehok (thehok.com) has 238 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing238 approved reviews, newest moderated first
Soledad
So far my only experience is with customer service and that's why I'm giving 5 stars. I reached out because tracking was stalled and received a reply promptly with up to date info on my shipment. That being said, I think shipping is taking a bit too long which is a little concerning for me but once I have the actual product in my possession I will leave another rating regarding quality and authenticity of the fragrance experience
Paddy A.
DO NOT ORDER FROM HOK!!! YOU WILL NOT GET YOUR ORDER!! And customer care is none existent! Dreadful. Never using again. AVOID LIKE THE PLAQUE
Fernando P.
I accidentally put the wrong mailing address and emailed the company. Within minutes I received a email saying my mailing address has been updated. I love the fast response
Larry G.
Packaging was horrible. All four of my bottles broke. However, I have been in contact with Steven and he has issued a new replacement order. I am very happy with customer service.
Clayton D.
Purchased an item and I added the wrong address. I contacted them and right away they were able to update my shipping address;it was fast,accurate and extremely professional. Very satisfied with the whole experience.
Maze H.
Amazing I had an issue with my adderss being typed wrong on my part sent them an email and they responded quickly ! I really appreciated it
Javier J.
Order came up short but with the excellent customer service it was resolved and scents are absolute game changers
Eli
Sent one wrong scent and immediately fixed the situation with no hassle and quickly I loved the scents and will be shopping with them again and the visionary is absolutely phenomenal top tier
