ThehokReviews of thehok.com

Firstly I just received my items it took almost 2 weeks, but tbh I have not tried any of them yet, but hoping they won't disappoint.. but as for customer service well it was AI then finally a human the day my items arrived but give 5* to that.

Smells fantastic Packaged well Atomizer sprays great Just doesn’t last as long as advertised

They smell really good, and I’m genuinely impressed with the scent itself. Unfortunately, the performance is very disappointing. I paid extra for the higher perfume concentration, but I wouldn’t say the fragrance lasts anywhere near the advertised 12 hours - on me, it’s closer to 2 hours at most. My bottles also came in the ‘Klone’ branding. I’ve used other dupe fragrance brands, such as Aramic in the UK, where the scent lasts significantly longer. It’s a shame because I really like how these smell, but for the price and the extra charge for stronger concentration, I expected much better longevity. One thing worth mentioning is that my bottles arrived with the old “Klone” branding rather than the newer “HOK” branding. I’m not sure whether this means I received older stock or whether that has any impact on the performance, but it could potentially explain the difference.

Even though I am having a major problem with the delivery of my order, the fast and nonstop actions, from HOK has been relentless!!!!! They have been in constant contact with me trying to resolve this matter!!!! It is AMAZING, what they are willing to do to make sure their customers are happy and satisfied!!!!! TEN FING STARS!!!!

I made a first order and they automatically signed me up for a monthly subscription It was not on my initial order but came through 30 seconds later. This is a shady practice!!!!! Be careful!!!!! seems like a typical on-line scam company..

UPDATE I still have not received tracking for the replacement package like they said I would 8-17-26. Starting to think they are lying to me. It is 9-26-26. I will update again if I receive it. As of now they have been lying to me and I’m getting extremely tired of it. This review is strictly on the customer service. There was a mixup and my package ended up going to the wrong appartment by no fault of theirs. I thought”well it’s gone nothing I can do about it” I was wrong. I reached out and Steven and he took care of the whole thing. I felt very important as a customer he kept me updated the whole time and he fixed the whole thing. Thank you Steven.

I bought 4 fragrances! I asked Support to change the shipping address, but so far, they still haven't sent me the tracking number. I haven't received a response from them or the merchandise.

Great product, Identical scent to Brand name, Very cool cologne bottles. Great customer service for reaching out to me. Just need to work on speed to ship. Will order again.