Yvonne
Not what I expected
There were a lot of things that went wrong not to good of a start. Cost very expensive for the services. A nutritionist with 30 min block, once a month. Tried to cancel before continuing then gave it a try since 1 person handling all new client took forever. Cost too much for a few sessions with nutritionists, self study program, sure hard to navigate. You don't get anything like resources no one calls to help you with concerns I needed help was told I would be contacted and never was. I trusted Dr. axe but, he is not a man of integrity. I missed a whole month with no help when I started they did not make it up to me. My nutritionist left and they kept cancelling me to reschedule. I do not recommend this program. I am left paying 5 k because there was no one to talk to.
Response from The Health Institute With Dr. Josh AxeFeb 21, 2026
Hi Yvonne - Thank you for taking the time to share your perspective. For clarity, our practitioner-led program includes seven one-on-one sessions with a dedicated practitioner, along with multiple live group coaching opportunities each week for additional guidance, education, and support. Students also have access to structured course materials and our Health Support team throughout their enrollment. If, while participating our program, you experienced a provider transition, our standard process is to reassign and reschedule as promptly as possible to maintain continuity. All scheduling activity, communication, and support tickets are documented internally, and we are able to review timelines carefully when concerns are raised. Program tuition, structure, and cancellation terms are clearly outlined prior to enrollment and are applied consistently across all students. We recognize that this is a meaningful investment, which is why transparency around what is included is important to us. If you would like your specific case formally reviewed, we invite you to contact [email protected] so our team can examine your account history directly and respond appropriately. We take feedback seriously and continually evaluate our processes to ensure we are delivering the level of support we are committed to providing. With respect, The Health Institute




