My experience became foundational knowledge that I’ll have long after the program ends and I stop continuing in concierge. Learning about the body at the cellular level and how intertwined all the pieces fit together (thanks be to God!), I have a new appreciation for what I consume and how it will affect me. I’m not a science person, so having Dr Axe and the support staff give this information in ways I can understand is invaluable. Thank you.
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi TH,
Thank you for taking the time to share your experience!
We're so glad to hear that the program gave you foundational knowledge that you can continue using beyond your time in the program. Helping participants better understand the body and make more informed choices about nutrition and lifestyle is an important part of what we do.
We're especially grateful that you found the education accessible and easy to understand, even without a background in science. We'll be sure to share your kind words with Dr. Axe and our support team.
Thank you for trusting The Health Institute and for sharing your experience with others. We truly appreciate your kind words and wish you continued success as you continue applying what you've learned!
With respect,
The Health Institute Team
CC
Corinna C.
I highly recommend this program!
I highly recommend this program!
I remember reading an ad by Dr. Axe that you shouldn’t feel bad in your 50’s, it is not normal.
I was waking up with zero energy, no zeal and had such a hard time getting going in the morning. I didn’t realize how bad I felt until I started this program.
I decided to join and I have not looked back.
I am two months in and I am so happy to report I have lots of energy when I wake up, I have zeal again and jump out of bed. And a huge plus, I lost 19 pounds.
I have an AMAZING coach - Donna who checks in with me. She is so helpful and supportive. I had an issue early on and she was right there beside me helping me tweak things so I was able to work through the challenge.
I love their philosophy - to focus on small sustainable changes each week rather than trying to do it all at once. And to focus on our wins.
There is so much support here - Donna encourages me to text her with anything that I need help with. I have never been a part of a group like this before. You are treated as an individual not another patient who they have no time for.
I can’t tell you how this program has changed my life - I had no idea how bad things had gotten. It feels so good to feel good!
I still have a ways to go and know that I will feel better and better as time goes by.
I would recommend this to anyone … you will not be sorry you invested in yourself!
And a HUGE bonus for me is how God is spoken of by Dr. Axe. God is an integral part of this program and that is very important to me!
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi Corinna,
Thank you for taking the time to share such a heartfelt review!
We're so glad to hear that the program has been such a positive experience for you and that you've found the focus on small, sustainable changes helpful as you continue through your journey. We're especially grateful for your kind words about Donna. We'll be sure to share them with her. Her willingness to provide encouragement, answer questions, and help you work through challenges is exactly the kind of personalized support we want participants to experience.
We also appreciate you highlighting the sense of individual attention and community you've found within the program. It's wonderful to hear that the faith-based aspects of the program have been meaningful to you as well.
Thank you for trusting The Health Institute and for recommending the program to others. We truly appreciate your support and wish you continued success as you build on everything you've learned!
With respect,
The Health Institute Team
PA
Patty
Power For Life
The personal interaction with your practitioner helps keep you on track and moving forward. I love the emphasis on how healthy food and adequate hydration is medicine that helps heal and power our bodies for life!
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi Patty,
Thank you for taking the time to share your experience!
We're so glad to hear that the personal support from your practitioner has helped you stay encouraged and moving forward. Having someone available to provide guidance and accountability throughout the program is an important part of the experience we aim to provide.
We also appreciate you sharing what you've found valuable about the focus on nutrition and hydration. Thank you for trusting The Health Institute and for sharing your experience with others.
We truly appreciate your kind words and wish you continued success as you build on everything you've learned!
With respect,
The Health Institute Team
TO
Todd
Don't waste your time or money
I sent in my blood sample and was contacted by them and set a date to go over my test results. I never received the scheduled phone call. They sent me another blood sample kit after a request. I never received and call about my second blood sample. My wife had the same issues. Long store short I met with a staff member and felt like the whole meeting was all about sales. Very disappointed and I wish I could get a refund. Don't waste your time and money. I never received a physical copy of my blood results.
Response from The Health Institute With Dr. Josh AxeFeb 26, 2026
Hi Todd,
Thank you for sharing your experience. We understand how frustrating it can feel to schedule calls and not receive them, especially after taking the time to complete lab work and waiting for clarity about your results.
Laboratory testing is conducted through an independent third-party provider, and consultations with a Senior Health Advisor are held once samples are successfully processed. If a call did not take place as expected, there are typically detailed records indicating whether the appointment was confirmed, completed, or required rescheduling. We are able to review those timelines carefully.
Lab reports are generated digitally by the lab provider. We do not withhold lab results, and copies can be obtained at any time.
Our consultation calls are intended to review findings, provide education, and determine whether one of our programs may be a fit in your healing journey. Enrollment is always optional.
If you would like your account reviewed — including any potential refund eligibility, we invite you to contact our support team directly at [email protected] so we can look into the specifics and provide clear next steps.
With respect,
The Health Institute Team
GA
Gez A.
Great information great coaching and…
Great information great coaching and accountability
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi Gez,
Thank you for taking the time to share your experience!
We're so glad to hear that you found the information, coaching, and accountability valuable throughout your journey. Providing practical education alongside personalized support and encouragement is an important part of the experience we aim to create.
Thank you for trusting The Health Institute and for sharing your feedback. We truly appreciate your kind words and wish you continued success as you build on everything you've learned!
With respect,
The Health Institute Team
BI
Billy
Mission accomplished!
I made it! Four months seemed impossible, but it wasn’t! I lost 23 pounds and feel 1000% better than I used to. Stephanie was awesome. She was kind and took her time to answer all of my questions. I feel informed for the future and have the tools I need to be successful. Here is to lifelong health!
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi Billy,
Thank you for taking the time to share your experience!
Congratulations on completing the four-month program! We're so glad to hear that you feel informed, equipped, and confident about carrying what you've learned forward.
We're especially grateful for your kind words about Stephanie. We'll be sure to share them with her. Her patience, kindness, and willingness to take the time to answer your questions are such an important part of the support we want every participant to experience.
Thank you for trusting The Health Institute and for sharing your journey with others. We wish you continued success and lifelong health as you put your new knowledge and tools into practice!
With respect,
The Health Institute Team
KJ
Keith J.
Buyer Beware
My wife ordered this product/service on February 12 during what was intended to be an “informational” Zoom call, but turned out to be a high-pressure sales call, in which the level of support that would be offered was highly overstated. On February 17, she received an in-home blood test, which she was hoping to use on the morning of February 18. However, the instructions were unclear for a rather scary test and she was unable to reach support using the code they gave. Therefore, she did not go through with it. While this company has received some good reviews, I wish we had read the negative comments before signing up. Those comments are right in line with our personal experience, and this has been a complete waste of $8,000 for us. It was a weak moment when this decision was made, as we had both been dealing with the flu, we were exhausted, and my wife was desperately trying to find alternative help following harmful cancer treatments. It should be noted that I rarely write negative reviews, so for anyone considering this program, please heed my warning. Watch out for any high-pressure sales tactics that offer seemingly-unrealistic levels of support. They will have you sign a form that says you are not entitled to any refund under any circumstance, which my wife signed electronically as the representative was talking to her following my go-ahead to make the purchase. Make sure that the program is right for YOU, regardless of what claims are made about others’ successes. Under no circumstance would we ever have anything else to do with this company again.
2/20/26-i just noticed that they somewhat responded to my critique. As expected, it had “canned response” written all over it. It was long and yet said little. To the National Health Institute, or whatever you are, perhaps you can fool some, but I doubt you’re really fooling that many people; certainly not me. People are smarter than you might think, and can see through the garbage. There is a lot of legitimacy to these negative reviews, as I have seen personally, and all you do is explain how they’re wrong and you’re sure sorry their faulty judgement led them to see what they see. Does that just about sum it up? I thought so. My wording was actually intentionally kinder in my first review than it could have otherwise been, but your condescending message only served to insult my intelligence. There is no need to bother; I see through it all, as I expect most others do too. Nice try though.
Response from The Health Institute With Dr. Josh AxeFeb 21, 2026
Hi Keith -
Thank you for sharing your perspective. We recognize that decisions related to health, especially following something as serious as cancer treatment, carry significant weight. For that reason, accuracy and transparency matter to us.
Our consultation calls are structured to review health history, answer questions, and determine whether our program is an appropriate fit. Enrollment is always optional, and it is never our intention to make anyone feel pressured. Program structure, support levels, tuition, and refund terms are clearly outlined prior to any agreement being signed.
Regarding the blood test, all laboratory testing is conducted through an independent third-party provider. In the kit itself and in the emails your wife received, there were detailed sample collection instructions as well as information on how to join the lab provider’s live collection support calls. These calls are specifically offered to assist individuals who have questions or need guidance completing their sample successfully. In addition, our Health Support team is always available and consistantly go to great lengths to support our students with any quetions or concerns they may have.
If there were technical issues or confusion at the time of collection, we would have welcomed the opportunity to assist.
We understand that not every program is the right fit for every individual. However, we are committed to accurately representing the structure and level of support we provide. If you would like a formal review of your wife’s account, we invite you to contact [email protected] so our team can examine the details directly.
We take feedback seriously and continually evaluate our processes to ensure clarity, professionalism, and consistency.
With respect,
The Health Institute
DS
Donna S.
It’s not about perfection but persistence
This program helped me to realize how much my thoughts influence my health. I’ve tried many programs, that helped to some degree, but they did not address the importance of my mental state in having success and to address my health issues. I’ve had more success with the one-on-one support and worksheets. I’ve still got some health issues but I am on a great path to a strong, healthy lifestyle and know I have the tools (besides the clean eating) to reach my goals. It took 64 years for my body to get to this state so I know it will take time to reach my goal of resetting my state of health but I’m willing to steadily move forward and not look back.
Response from The Health Institute With Dr. Josh AxeAug 14, 2026
Hi Donna,
Thank you for taking the time to share such a thoughtful review!
We're so glad to hear that the program helped you recognize the connection between mindset and your overall approach to making lasting lifestyle changes. It's wonderful to know that the one-on-one support and worksheets were especially valuable to you.
We also appreciate your honesty that you still have health goals you're working toward. Building sustainable habits takes time, and we're grateful that you feel equipped with tools and knowledge to keep moving forward.
Thank you for trusting The Health Institute and for sharing your experience with others. We wish you continued success as you keep moving forward, one step at a time!
With respect,
The Health Institute Team
