The Health Institute With Dr. Josh AxeReviews of thehealthinstitute.com

Response from The Health Institute With Dr. Josh AxeAug 13, 2026

Hi Linda, Thank you for taking the time to share such a heartfelt review! We're so grateful to hear that you found the program easy to follow and that the support from your practitioner was such an important part of your experience. We'll be sure to share your kind words with them. Providing personalized guidance, encouragement, and ongoing support is something our practitioners care deeply about. We're also glad that you found the educational resources and calls valuable throughout your four months. Our goal is to equip participants with knowledge and practical tools they can continue applying long after the program ends. Thank you for trusting The Health Institute and for sharing your experience with others. We're honored to have been part of your journey and wish you continued success as you carry everything you've learned forward. With respect, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeMar 4, 2026

Our services primarily consist of consultations, educational programs, and health coaching support. Because of this, we are unable to identify a product order associated with your review. It’s possible there may be some confusion with another company or with a third-party service connected to a different purchase. We would be happy to look into this further and help clarify what may have occurred. Please reach out to our support team at [email protected] with your name and the email address associated with the charge so we can review it and assist you directly. Our team is committed to transparency and resolving concerns quickly, and we’re glad to help investigate this for you. With respect, The Health Institute Support Team

Response from The Health Institute With Dr. Josh AxeMar 4, 2026

Hi Bruce, Thank you for sharing your feedback. We understand how frustrating it can feel when you’re expecting communication and don’t receive it as quickly as anticipated. After reviewing your account, we can confirm that our support team responded to each of the inquiries submitted through our system. Because we did not receive a reply to those responses, the conversation did not progress further at that time. Once your request for cancellation was received through the appropriate form, it was processed promptly and your refund was issued. For clarity, the initial health analysis consultation was not completed, so no consultation services were provided. Our consultation calls are designed to review health history and determine whether one of our programs may be appropriate for an individual’s goals. Participation in any program is always optional. We take concerns about transparency and integrity seriously. Our team works hard to respond to inquiries, honor requests submitted through the proper process, and ensure that each individual receives clear information about next steps. If you have any remaining questions regarding your account, our support team is available at [email protected] and we would be happy to assist. With respect, The Health Institute Support Team

Response from The Health Institute With Dr. Josh AxeAug 13, 2026

Hi Ly, Thank you for taking the time to share your experience! We're so glad to hear that you found your meeting with Gabriela meaningful and that she took the time to explain everything clearly. We'll be sure to share your kind words with her. Creating a welcoming and informative experience where people feel comfortable asking questions is very important to us. We appreciate you considering The Health Institute and hope you found the conversation helpful as you explore what may be the right fit for you. With respect, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeMar 7, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience has been disappointing and that you encountered reactions while trying certain supplements. Individual responses to supplements can vary, which is why adjustments and personalization are often part of the process when concerns arise. Our team is always available to review any reactions and help determine appropriate next steps. Because we’re unable to access individual accounts through Trustpilot, we’d welcome the opportunity to look into your situation directly—including your program timeline and any supplement concerns you experienced. Please feel free to contact our support team at [email protected], and we’ll be happy to review your file and assist you further. We appreciate you taking the time to share your experience. With respect, The Health Institute Team

Response from The Health Institute With Dr. Josh AxeAug 14, 2026

Hi Jenny, Thank you for taking the time to share your experience! We're so glad to hear that Stephanie provided such a thorough and informative Cellular Bloodwork Review. We'll be sure to share your kind words with her. Taking the time to explain the information clearly, answer questions, and make sure you feel comfortable with what you're reviewing is an important part of the experience we strive to provide. We truly appreciate you recognizing Stephanie's attention to detail, patience, and care. Thank you for choosing The Health Institute and for sharing your experience with others! With respect, The Health Institute Team