The HartfordReviews of thehartford.com

This company is the epitome of the OLE BAIT AND SWITCH , OR , I GOT A DIRECT EMPLOYEE REPRESENTATIVE WHO HAD NO IDEA WHATSOEVER WHAT SHE WAS DOING . QUOTE WAS 3 TIMES WHAT I CURRENTLY PAY FOR AUTO INSURANCE . AARP IS DERELICT FOR HITCHING THEIR WAGON TO THE HARTFORD ( should be renamed THE SCAM)

Worst company I’ve ever dealt with, and it all happened during the hardest situation I’ve ever gone through, the death of my son. I don’t even understand how they stay in business at all.

This company does NOT provide cheaper insurance for 60+ individuals with a clean driving record/No accidents & no DUIs. They charge the same as any other insurance company out there or are comparable. The advertising on TV is false advertisement & you have to have AARP to get insured by this company. I've found no benefits that I will use. Even Denny's who is one of the businesses that allow AARP, there are restrictions & you cannot use on anything but regular priced items that are really high priced. Seniors don't get a lot of money & we should be able to use AARP w/o restrictions!!!

Worst insurance company ever, shame on aarp for representing them, AARP is supposed to be for seniors, shame on them!

We would give zero stars if possible, the absolute worst!!! I did an auto and homeowners policy online and no great discount even for AARP. Then we receive a letter in the mail that they will suspend our auto collision and comprehensive if we did not perform a CARGO inspection with a weeks time, meanwhile the place they recommend near our home was not available until three days after their deadline. Now I am reinstating with our prior company and we have no auto insurance until my prior company reinstates our policy. Their customer service is nonexistent and the CARGO deadline is ridiculous and it should be against the law to pull your auto insurance for this reason, especially if you have a verified appt. STAY AWAY from this horrible company, I will cremate them with bad reviews on the internet and with friends every chance I get!!!

While my entire world financially crumbles around me during an injury, they failed to mention anywhere whatsoever the apparent "1-week elimination," which is an excuse they have to not pay out for disability. I received less than half of what I was promised, and now I'm not sure if I'll even make rent. When I called to seek resolution, the soulless representative did nothing for me but notify me of this for the very first time.

The Hartford is WELL DESERVING OF THE 1 STAR RATING. The Hartford Renter's Insurance is a RACKET. The Hartford's pattern and routine is to collect premiums and make all excuses not to pay out. I reported stolen property, WHICH IS COVERED UNDER ITS RENTER'S POLICY, GOT A POLICE REPORT, AND THE HARTFORD ONLY PAID ME $475 FROM MY $60,000+ RENTER'S POLICY. NO REASON GIVEN. How is it the Police Department investigates and merits giving me a police report to legitimize the crime of my stolen property, but The Hartford denies my claim. MY ONLY CLAIM IN OVER 15 YEARS. Then my property is damaged in my LOCKED storage unit by rodents. AGAIN, MY CLAIM DENIED AGAIN. IT IS JUST THE SAME AS ME NOT HAVING RENTER'S INSURANCE. WHEN A CUSTOMER OBTAINS A POLICE REPORT FROM THE POLICE DEPARTMENT, CLAIMS SHOULD BE PAID OUT. DON'T GET RENTER'S INSURANCE FROM THE HARTFORD. ALL THEY DO IS COLLECT PREMIUMS AND MAKE EVERY EXCUSE TO NOT PAY OUT.

I needed a quote. Went through filling in the online from, just to have me call them. The guy on the phone was nice enough, but the 22 minute conversation was unbearable. Kids screaming in the background, pots and pans, and other indiscernible noises were making the whole conversation (on his end) very difficult to hear/understand. Countless requests (on my end) to repeat himself were getting annoying. He started the conversation by saying the usual "we'll be recording this conversation for quality purposes. . .". Well, some executive needs to listen to this crap. What quality?!?! Seriously! I think we've all had enough of the very unprofessional "work from home" calls. Get your weak & spineless employees back to the office. You want my hard earned money? Then earn it! I've lost count of people eating, cooking, roosters crowing, kids screaming, people driving distracted and various other animals being the soundtrack of "professionalism". And no, I won't be contributing to your profits for you to continue this absurdity.