Happy HowlReviews of thehappyhowl.com

Response from Happy HowlMar 6, 2026

Our records show you have ordered the variety pack, not just the lamb. Our customer support team can assist with your order and we can have you return the turkey and beef cartons and replace those with lamb. You're welcome to call, text or email us during business hours!

Response from Happy HowlMar 6, 2026

It makes us so happy to know your dog loves Happy Howl and won’t eat anything else. That’s exactly what we aim for—meals that pups get excited about while giving them the nutrition they need to stay happy and healthy.

Response from Happy HowlMar 6, 2026

We love hearing that Dori is enjoying her Happy Howl! It’s especially rewarding when a picky eater finds a food they truly love. We’re also glad you’re enjoying the quick shipping, shelf-stable convenience, and the extras like the storage bags and portion spoon.

Response from Happy HowlMar 6, 2026

We’re glad to hear the food agrees with your senior dog. We understand your frustration about receiving an unexpected shipment. When you sign up for a subscription, every customer receives an email 2 days prior to the scheduled shipment. If no changes are made within that 2-day window, the order ships as scheduled. You can always log in to adjust your subscription settings or reach out to our customer experience team for assistance. We appreciate your feedback and want to make managing your deliveries as easy as possible.

Response from Happy HowlMar 6, 2026

We’re thrilled your dog loves Happy Howl and that it’s gentle on their sensitive stomach. Happy, healthy pups are exactly what we strive for with every meal!

Response from Happy HowlMar 6, 2026

We’re thrilled your dog ate the Happy Howl mixture, especially if she usually avoids her regular food. Fingers crossed she continues to enjoy it, seeing pups excited for mealtime is exactly why we do what we do!

Response from Happy HowlMar 6, 2026

We’re very sorry for the frustration and inconvenience this has caused, we completely understand why you’re upset. For customers who encounter issues with UPS, we ask that you let us know your preferred carrier. Our team can then leave a note in your subscription to ensure future orders are shipped using the carrier of your choice, helping prevent delivery problems. An agent from our team has reached out to you this morning to confirm the next steps and make sure your current order and future shipments are handled correctly. We appreciate your patience as we work to resolve this.

Response from Happy HowlMar 6, 2026

You can log into your subscription at any time to make changes or cancel your order. If you prefer, our team is also available to support your request by phone, email, or text, whichever is easiest for you. We’re here to make sure your subscription is managed exactly how you need and to resolve any concerns promptly.