FashionPassYour closet called. It's bored. Rent 10 items/month from brands like For Love & Lemons, LoveShackFancy, Free People & more. Swap when you’re ready for something new!
FashionPass (thefashionpass.com) has 391 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lauren D.
Emma is an absolute pleasure to work with. She is incredibly kind, knowledgeable, and always quick to respond. She made the entire process smooth and stress-free, and her professionalism and kindness truly stood out. I couldn’t have asked for a better experience and highly recommend working with Emma! Thank you!!
Ansley Furse G.
Fast response time, very helpful. Not only great products but they always fix it there is an issue as fast as they can 10/10
Dom
RUN AWAY THEY WILL CHARGE YOU FOR ITEMS YOU RETURNED!!! They charged me for an item i shipped back and refuse to admit fault and give me a refund.
Ronda S.
This company keeps your money because they tell you that you did not return the item when you know you did. No matter what you tell them or that you show in your cart it has been returned they tell you it has not. There's no research no investigation into the people that check the package when it gets to Fashion pass. I've read loads of reviews stating the same thing. They are out to take your money or they have dishonest people working for them that are taking the products and saying the customer did not return them
Pamee Shah, D.
terrible - clothes SMELL and are tacky as all hell. wrong shad eof colors, wrong fit... they also wouldnt let me cancel without charging the full month even though i informed them i wore nothing and returned immediately. shitty overall
monica W.
Terrible!!! The outfits sent were duscusting. The dress was torn . DO NOT use this company!!
AJS A.
They claim to have no received things that you’ve sent back and they charge you hundreds of dollars for worn items that aren’t worth a fraction of that price. Whether it’s fraud or incompetence, I don’t know. But I would steer clear.
First time U.
Clothes in poor condition. Blazers were shrunken and warped. One smelled. When one item was forgotten in the return and sent the next day separately (after refusing a prepaid shipping label)- they would not waive the charge for the item (almost $300) even though it was one day. I understand it’s an auto charge but it has not been almost a month and I have yet to be refunded. Their correspondence team is slow and frustrating to deal with. Will never ever use them again unfortunately. I was looking for a new company outside of Nuuly but will be going back.
