Gabrielle
They auto-subscribed me to several newsletters, flooded my inbox.
I did a survey through them and wanted the results so I input my email. They then proceeded to send me ELEVEN EMAILS over the next FIVE DAYS. Turns out they auto-subscribed me to their daily morning update and several other newsletters of theirs. If it were just the morning update, it would have been fine, I probably forgot to uncheck a box. But multiple newsletters? All of them about things I don't follow? I didn't authorize that. At least they made it easy to unsubscribe from all of them at once. Solid news source I guess but their uninvited barrage of emails was unprofessional.
Response from The Epoch TimesJan 27, 2025
Dear Gabrielle, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the unexpected number of emails. Please know that we are looking into this issue with our tech team to ensure a better experience for our readers in the future. We truly appreciate your feedback, as it helps us improve and better serve our audience. If you have any further concerns or need assistance, please feel free to contact our Customer Service Team at https://help.theepochtimes.com or call us at 1-833-699-1888. Best regards, The Epoch Times Customer Service Team



