customer
Content is good
Content is good

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.
The Epoch Times (theepochtimes.com) has 683 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
Content is good
Marilyn N.
Trusted reporting! Thorough news source. Interesting Documentaries.
David L.
interesting topics
Jon
I enjoy it all
Newton B.
The Epoch Times is very reliable, truthful and trustworthy.
Nancy L.
I paid for the service paid for the documentary and I still haven't got to watch it. I dont trust this service and probably will be cancelling it.
Dalene P.
I was upset to be charged $156 for renewing a subscription originally offered at half price for $26. Although news is interesting and informative, I did not want to renew at that exorbitant price. Cancelled subscription several times and ways through online portal 8/17/26 and sincerely hope I do not have to take further action. I should have been given notice about the upcoming charge in order to have the option for cancelling ahead of time. I just happened to see the pending charge via my online banking. Would hope a news source that touts honesty and reliability would not hoodwink subscribers into renewing at 6 times the original cost. NOTE: On 8/19/26, spoke with Ruella at EpochTimes Customer Service since I had no email confirmation of my online cancellation two days ago. She was professional and polite and able to resolve the issue to my satisfaction. Very grateful. Ruella said that an email had been sent a week before the recurring charge occurred and subscription renewed, but I never saw it. Thankful for an understanding and capable customer service representative. As a result, I added 3 stars back to my original 1-star review. The Epoch-Times reporting is interesting and informative, but I do not ever want to get bamboozled into renewing a subscription again!
Response from The Epoch TimesAug 25, 2026
Dear Dalene, Thank you for updating your review. We're glad we were able to assist you and resolve the issue to your satisfaction. We also appreciate your feedback regarding the renewal experience and communication leading up to the charge, and we'll share it with the appropriate team. Thank you for your kind words about our reporting and for recognizing our team member's service. We're grateful you gave us the opportunity to make things right. The Epoch Times Customer Service Team
RONALD
The articles are up -to- date and good. Can read when I want and save it for later reading send to friend. I trust Epoch Times more than the other news outlets.