The City Case, Inc.Reviews of thecitycase.paris

Tickets were delivered on time and exactly as ordered. Nice to have an important detail taken care of easily without hassles

Order 2 tickets 2 months in advance. Trip was at end of January. Allow enough time. Kept being tell by customer service (think I was talking to the owner) that tickets were tied up in customs. Company offered to send tickets to hotel in Europe however we were visiting multiple cites in different countries and the tickets were For transportion in Paris and were suppose to be use when we arrived. Tickets were sent overnight mail 2 days before departure from the USA. However I really felt the customer service person didnot want to deal with it? I follow the rules and allowed enough time for the tickets to come. Your company failed

I ordered the package which included the museum pass and metro pass - I was in the city for a very quick visit and these two passes helped enormously in avoiding lines to buy tickets. It was especially nice to have the tickets in hand before leaving the US. I called the customer service line before ordering and the person who answered was very helpful and clear. I will be ordering from The City Case again for my next trip and have recommended them to friends who plan to visit Paris.

This gives you faster entries, shorter lines and just makes seeing as much as you can in a short time possible! Loved it and will do again!

Buying tickets from City Case was very convenient, much better than buying them in France. We underestimated the jet lag and had a extra day or two's worth of tickets when we left. The agent's recommendation that we could haul luggage down & up subway stairs after we got off the airport bus and needed to get to our hotel near Victor Hugo's place resulted in much pain and an expensive visit to a chiropractor. Perhaps if I were 30 years younger it would have been OK. A taxi would have cost more, but would have been well worth the extra money.

The passes were easy to use and we got around Paris with little confusion I recommend them highly.

I bought our Paris City Passes after doing extensive research and realizing that City Case offered the absolute best deal. The delivery from San Francisco was extremely quick. Then, my 97-year-old mother became gravely ill and we had to cancel our trip to Paris. City Case folks were incredibly understanding and gave us a full refund when we explained our circumstances and returned the passes. I will definitely do business with them again. A great, professional organization. A pleasure! Thank you!

We received our passes and they met all our expectations. I would definitely recommend this company to a friend.