The CareMDReviews of thecaremd.com

You guys came through at a time I really needed help and had no where to go.

I have used The Care MD a few times, the first two experiences were good, my most recent was not. After a simple request for a prescription refill I am a week out, with no refill and a charge on my bank account that was not removed. I have contacted them several times, only to be ignored until I mentioned that I would dispute the charge and leave a negative review. They say I have not paid, which clearly my bank account makes it obvious that I have. I will not use them again. There are more reputable telehealth options available. Beware if you choose to deal with them.

Easy, quick and cost effective.

They were easy to deal with until they got my money. I was supposed to have a prescription sent to my local pharmacy. I waited two hours when they told me it only takes 30 minutes. The pharmacy never got the prescription. I contacted customer service, and they seemed annoyed I was checking after nothing was sent to the pharmacy after 4 hours. They just kept saying it was sent and to contact my pharmacy. They refused to retransmit blaming the pharmacy. I requested a refund and they said they do not offer refunds and to call my pharmacy one more time. Surpise, they still did not send it. When i called back it just goes to a recorded message saying they are unavailable. I tried from another number and got through to customer service which still was no help. Scam so when you call customer service and ask for a refund they restrict your number so it just goes to the recorded message.

Always excellent service! With the new year my insurance deductible started over, to see my Dr my copay is $209, I pd $39.99 for your service and $11 for hypertension med refill. Less than $50 total vs. $209 copay... thankfully you saved me!

Easy process.

Fast courteous service when getting to my Doctor's office was not possible.

I highly suggest you go somewhere else for you prescriptions and your medical advice. They said 2-4 hours and it’s been 8 hours and I haven’t received a single thing. I’m filing fraud with my bank. Stay away from this company they will take your money.