The Athletic HQReviews of theathletic.com

Signed up for a subscription which they took my money out and login says I’m not subscribed. My bank receipt says differently. Was able to sign up evidently for $30 but cannot access any articles. Lovely business here. Contact customer service (no phone number btw), we cannot find your account. Fascinating, but you gladly stole the $30 and won’t refund me or even give me anything to read that I paid for nor admit I even subscribed. What lovely, mindless crooks you are. Customer service non-existent. Beyond atrocious experience. Shouldn’t be hard to give access on your site or app for what was already paid for that you so gladly took. Of course, that would mean you actually cared and did your jobs. Crooks.

The claimed charges on my credit card after I cancelled the subscription via apple, and then when I contacted customer support about it, they said they don’t issue refunds because it’s my fault I didn’t cancel the subscription. Ridiculous.

Thieves. You sign up for the free trial, then cancel and they still charge you. AVOID.

I have unsubscribed to their emails several times and yet they still inundate me with regular updates I do not want. Tried to contact them personally and I was ignored.

Took out a free 1 month trial and cancelled a few days before it was due to expire, Yet despite repeated emails they continue to try and take the annual subscription from my account, So far they have tried every day for a week. really inconveniant as i cannot add funds to my account in case they take the sub which apparently is non refundable. Disgraceful customer service

After being spammed with ads for about 2 weeks I decided to subscribe to unlock the article. I signed up with Apple, payed for the subscription and then to spent 20 minutes in a loop of logging in and out to get the article without success.

Looks like I’m not the only one giving a one star review, this company sucks, they take your money and they don’t have any customer service whatsoever, stay as far away from them as you possibly can! They send me emails with articles I want to read but I can’t click on them and no one will help you, I couldn’t be more disgusted with this company than I am‼️

Banned from commenting with no reason or warning. Absolute 0 response from any of my dozen emails and Facebook messages. I can’t stand these kind of companies where you can’t ever speak to anyone. Why do they even have an email address at this point??