The Athletic HQReviews of theathletic.com

Like many posts here, I just got stung by a renewed subscription with no advanced notification and they offer no refunds on cancellation. I actually quite enjoy the content but this approach of not notifying subscribers/ taking money without notice and making cancellation difficult leaves a bad taste so I'm cancelling. Seems like a great way to lose customers.

Absolute crooks!!! They auto renewed me without telling me AFTER I told them last year I never wanted to renew their garbage publication again. They are crooks!! They cannot be trusted with your credit card info. They are a scam rip-off, plain and simple. TOTAL RIP OFF! Edit: When I first emailed them I got a response that said renewals are not refundable. After contacting them again via email several times they issued the refund.

Like everyone else, I subscribed with an intro offer that I didn't realize was a recurring payment. 1 year later I got billed. No biggie I thought, I'll just cancel and email them and get a refund. I thought wrong. They offer no refunds The articles aren't even that great. Save yourself the headache of

Like many others, my experience with The Athletic has been poor. The journalism is no better than other sports websites - despite their best efforts to poach every journalist with even a bit of a reputation with sport. But, worse of all, they've now charged me unknowingly using automatic renewal (without sending me any reminder), after I signed up through an introductory offer. And, as we all know, they don't do refunds - and I think that tells you all you need to know about The Athletic.

Awful, awful, awful. Take money from your account without telling who and then say you cannot get a refund. Good journalism. Extremely bad customer management.

They have taken £59.99 from my account which I have not agreed to. How do I get a refund?

Really poor - no notice of a subscription renewal and today £59.99 was taken out of my account. I cancelled immediately and emailed them, only to be told by an automated system no refunds. Dreadful way to treat people by taking money without warning and offer no refund especially when I don't want to use it (was offered as a free trial with BT). Very disappointing. UPDATE: Made a claim on paypal and after a couple of emails got full refund. Was offered discounted amount if I wanted to continue - strangely remember getting same deal when I cancelled during the year (90% sure I did this to avoid these kind of shenanigans). Either way very underhand of them to do this.

Gosh depressing to see so many other people in a similar situation. Steer clear of any introductory offer or invite! Absolutely appalling subscription renewal management. Totally incompatible with consumer law. Got a complementary subscription from BT for a year. Renewal took place this week at a full £59.99 without any prior warning, messaging at all - just withdrew the money. This is contractually unfair (no notice) and will not stand up with the Financial Ombudsman. I asked for help on Twitter as there are no contact details or help desk because they are hiding behind a “website”. This is sharp practice. I have already submitted a complaint to PayPal. I will also be contacting the Financial Ombudsman shortly and recommend anyone else in this situation does. You will be found out “The Athletic” your “subscription renewal” practice is incompatible with law. You won’t be getting away with this much longer I am sure. You may have money now but eventually the regulators will be on your case. Disgusting.