Theater Seat StoreReviews of theaterseatstore.com

I recently purchased a Catnapper recliner and am extremely happy with it. I spend every night in it and find it very comfortable. My delivery was on time and easy and the sales people are very knowledgeable. I would recommend The Theater Seat Store to my friends without hesitation.

Our family decided this year we were going to build a theater room after we spent Super Bowl enjoying one at some friends of mine. The process is actually quite a big undertaking if you want to do it the way we decided to do it which was all out with multiple rows and posters, popcorn and more. Overall i would say it took from beginning to end around 15 weeks and that involved construction and buildout. When it came to the furniture we didn't want to sacrifice on quality and opted for better/best options in the market like jaymar and palisar. Fortunately we came across the diesel seat which fitted the look and style with a somewhat slimmer frame and also included the lighting and power options. This came in considerably less than the other brands and i exceeded what we thought they might look and more importantly feel like. Thanks to Theaterseatstore guidance we were able to work through all the options and get a frame that made sense for our budget and styling. We opted for brown leather which is very nice and soft. Shipping was done with the white glove service which essentially just brings the seats into the home and removes them from the packaging. I did see a few earlier reviews complain about the white glove service but having all the seats brought down into our basement into the movie room was not an option that i wanted to undertake given the size and weight of the packages..

It was great working with the Theater Seat Store! I spoke with a few salesmen before I made my decision and I felt like I was given knowledgeable answers to all of my questions, and even educated a bit more on the different products available. My only interaction with Customer Service was a pleasant one, and they were able to solve my issue right then on the phone! I would recommend these guys to anyone for anything home theater!

The process was a little daunting with the back and forth effort on swatches but now these beautiful seats are in our basementand look great. My home ttheatre is a little on the modern side so i opted for a sleeker looking design and went with the diesel model over the very popular turbo. There are lots of turbo buyers and quite a few in home images if you do your home work but that model works better in the more transitional type room. Getting to the final decision took me a little time and hand holding from sales person but he stuck with me through the deliberation with my wife and kids until we finally pulled the trigger. Opted for power recline which is proving to be the correct decision if you like to use laptops and food trays on your lap and need to adjust your position. Without power you have to find a place to put those items where with power you just push a button. Delivery was within the guideline although understand that there is assembly involved if you do not take the white glove delivery option.

I was not sure about buying theater seats from someone, other than Best Buy or a furniture store, but I'm glad I chose Theater Seat Store. They had great deals on the Octane seats I wanted. After talking to Ian, I knew I had made a great choice on going with Theater Seat Store for my seats. From the day of purchase, to the day of delivery, I have had nothing but excellent customer service from everyone I have dealt with. The folks at TSS called and gave updates during the purchase and shipping process so I knew exactly what was going on. My Octane seats showed up as expected, nicely packaged and absolutely nothing wrong with them. With white glove installation, my media room was setup in under an hour. I would highly recommend using Theater Seat Store, and will definitely use them again!!

This is my second home theatre room and bought from Theaterseatstore the first time too. I guess my situation is somewhat unique in that both times these were for home in Canada which does not offer a lot of options when it comes to home theatre furnishings. Ian gave me the assistance i needed - first class - and had the seats shipped to me in under 7 days and even threw in free shipping for toronto. Took the Storms from octane. Great seat option! Will be back again in future.

I ordered five of the Diesel seats in brown top grain leather with power recline. I was hesitant to order them sight unseen but am very pleased with them. They are comfortable, well built and attractive. They were packaged very well and were all delivered in perfect condition. I wanted to do an odd configuration and Theater Seat Store was great in helping me with my layout. They were even able to get a left arm chair so I could get a loveseat without using an armless chair even though that option wasn't shown on Octane's website. The only negative I would say is the cup holders don't have a removable insert, so they may be difficult to keep clean. Overall I am extremely pleased with the quality, look and comfort of these chairs.

We built a screening room for a public facility in the UK and could not find sufficient seating options in the project planning here locally so decided to look abroad to the US. Found the team at TheaterSeatStore to be the most responsive on some pretty detailed requirements and also assisted in designing CAD drawings for the room in questions with the exact dimensions. The product was ordered and shipped in 2-3 weeks under an xpedited carrier service and the seats arrived here in great condition and looking excellent. Would like to thank the team and appreciate you working under the tight schedule we imposed on this project. We got the Diesel model in brown leather.