Theater Seat StoreReviews of theaterseatstore.com

Sales person said the sofa would ship out in two days….after a week and a half I called and they said it was on backorder. It would be another month and a half….after a month and a half I called and they said it would ship out in a week…. after a week, I found out that they lost it…..after they found it. I found out that it would be another week…. after another week, it arrived to my house, beat up damaged and leather ripped on the sofa.

The delivery works did a great job. Very professional.

Called to modify an existing order that I placed through Octane Seating corporate. The lady that answered was easy to understand and sounded like an American accent. She handled my request in less than 2 minutes. She was polite and friendly. As I haven't received my furniture I can't comment on anything further at this time.

Just got an L shaped couch and a chair. seamless ordering seamless delivery arrived earlier than expected and it’s great Furniture

Cherise is so nice and professional! She solved my issue in a manner where we both came out smelling like a Rose. Thanks Cherise!

Cherise was fantastic. She was professional, very responsive and followed up with me. I appreciate her help.

The theater trays arrived quickly. I ordered 7 but the system said my credit card didn’t go thru so I re ordered a couple days later. Ended up both orders went thru. I have to pay the shipping back due to their issue which is about half what the total is. They were rude on the phone and didn’t take any ownership for the issue.

Upbeat can do attitude. I felt much better after calling.