TheaterSeat.comReviews of theaterseat.com

John Jasso is an excellent asset over at this company, he's one of the good guys!

My review is based on the customer service I received from Andrew Singas. He never was pushy on making a sale. He walked me through all the different chairs I was looking to purchase. He even went out to the showroom and gave a real time review of the movie seat we were interested in. With that it took us a couple days to decide plus phone and emails back to Andrew. He made us feel comfortable buying theater seats without ever getting to see or sit in them. We can't wait to receive our purchase.

I wanted new theater seating for my home shop online for many months. Buying online sight unseen makes you rather nervous, specially when you're buying large piece of furniture. Seacraft was the name that I knew a good quality so I went ahead and purchased not knowing theater seat.com. Alex took care of me very well wonderful salesman, had small electronic problem Alex referred me to John in customer service this all happened within two days problem solved. And may I mention it was a small electric problem which would've been on manufactures end, Furniture was delivered is absolutely beautiful and I am overwhelmed and the quality and service again like I said sight unseen - now proud of owner Buy with confidence Thank you Paul

I saved up for years to buy my man cave seating once I purchased my house. I shopped online for a couple months to not make a bad decision since I needed something that wasn't bonded leather but affordable. In came theater seat. With the help from Alex Osorio, the decision was easy. He explained everything, gave me constant updates throughout, and helped me get the order out faster. Great sales associate and product.

These guys are responsive (before I made my purchase, I'd sent numerous emails)--I received a quick reply to all my emails. And when I discovered an electrical component missing several weeks after delivery, they replaced it with no hassle. Thomas and John Jasso were both very helpful.

We ordered a leather sofa in February 2016. It is now September 2016 and we have yet to receive our sofa. The last correspondence we received told us the sofa would be delivered in August. We are no longer getting return phone calls nor return emails. Shame on you theaterseat.com.

I initially started to place an order online, but decided to call to ask some questions about their return policy and the seats look and feel. Buying seating online could be risky, if you get it and don't find it comfortable. Anna Hernandez took my call that day and was able to answer all my questions. She assured me the seats I had selected would be comfortable for the various body types in my family? The seats arrived by freight, they were easy to assemble, and we have been enjoying them ever since. Thanks Anna for making the purchase so easy!

In this day and age, where talking to a human is near impossible, it was a delight to have my call answered promptly by a sales representative. All of my questions were answered with haste, stock was checked, availability was assured, and ordering was simple and precise. Once I was finished placing my order, an email was hastily sent to my inbox with a full order review and confirmation of details. I am yet to receive my order, but based on the service I've received this far I have very high hopes. I have been pleasantly surprised by this company, and will be a return shopper. My representatives name was Anna, and a pleasure to have assist with my purchase.