The ShardReviews of the-shard.com

Lovely place!

had a great experience, beautiful memories for my anniversary

Did not have a great experience at all. Went to the bar for a drink with a view. We sat and waited to receive our bar menu for at least 10 minutes. We then got asked what we wanted straight away (we didn’t even get a chance to open the menu). The waitress was SO rude. Not friendly, not accommodating at all. The waitress went away and didn’t return to take out order for another 10 minutes. We asked for hot drink was told they are not sold after 12. We asked for chips and salami selection and got told “no, only olives”. We drank our drinks and waited for the waitress to come back so we could ask for the bill. I ended up walking to find after getting fed up of waiting. We went to the bar to pay and got asked if our experience was ok. We told them no and the response was “oh”.

I went to Oblix restrnt at the Shard yestrday...group of 5....the food was nice but not (to share) as been advertised..... on line manue was different from what you got. As been overprised i thought its all about the view, when i approached the view..the gard surprised me to say that i am not allowed as (your book is for one level only!)..shocked and walk away..,..

Absolutely amazing. If you haven't been then please go. You will have a fantastic time. Great atmosphere and lovely staff.

If you don't like stairs, be warned! They tried to make us climb the last 4 flights to the viewing floor. But you have to insist to be allowed to use the lift (I was walking with my walking stick so there should have been some understanding) When you go in on the ground floor they take photos of everyone without explaining what its for. On leaving they show you a book with your photos superimposed with the Shard in the background. Then they tell you its £25. This is totally lacking integrity. What a cheek to take your photo and then try to sell it in that presumptive way. Not good business practice. The viewing floor was crowded and no seating available. I bought a disabled ticket for the same price as everyone else but absolutely NO THOUGHT OR CONSIDERATION was given. In reception there is no seat to wait for your ticket. What is the point of selling these tickets? Contrary to the website, there was no exhibition about the building of the Shard. The whole experience is ridiculously over-priced

Good evening, Thank you for the prompt help by your worker there yesterday evening. My poor old wife got lost on her way to try and find your lavatories but a young lovely lady helped her. I could not remember her name, but she was young. Blessings to you all. DR GG

I really hate writing bad reviews but I need to do this.I took my wife at the Oblix restaurant as a celebration for our anniversary.First of all it's not FINE DINNING,they're only trying to imitate that :)).Service was ok,food was great,view,as we had a table window,amazing.But when food came a dish,pork loin had a hair on top. Dish was replaced,but I had to wait 20 minutes,by that time we already ate the other dishes.The dish was not removed from the bill and we didn't get any sincere apologies from a manager. It's really disappointing,obviously I would never came back.