TGWReviews of tgw.com

Very easy to navigate. Many clothes selections. Love the ruffle girly skorts. Colorful variety- great prices.

I have attempted to order on 4 different occasions for different items and only two orders were fulfilled. Customer service is not very helpful shipping is extremely slow item listings are not current. I recently cancelled an order that initially showed one item as a back order item(if it was on the page listing I wouldn’t have ordered it). So I requested that item be cancelled and ship the rest. Almost 5 days late o recieved a reply saying all my items were back ordered and cancelled. My first (2) purchases were both over $100 each and shipping was free. Subsequently on my next (3) attempts after weeks of placing my orders a rep emails me asking me to authorize $100+ for shipping. It was at this point I decided I will never order from TGW again. It’s a shame because with all of my orders including the ones I cancelled would have been more than $1500 alone. If the experience was better I’d have still been ordering solely from them.

Everything is were it need to be and you can get exactly what you looking for !!!

Garbage, insanely long shipping and turn around times, terrible customer service. Shop anywhere else besides here. It like Golfsmith has opened up shop under another name.

Overnight to TGW means 2 day fedex, after 1PM, it means 3 day delivery. Typical experience as others. Needed something before my trip, picked the date that I needed for packing and didn't arrive. Called twice, told I was going to get a refund, nothing happened. Called a 3rd time, CSM said she had to contact billing and then emailed me and told me it was ordered to late, no refund. Bad company, use somebody else, take 5 minutes of browsing for a better experience, they suck.

This company customer service and quality control is horrible! Experiences like this gives shopping on-line a terrible reputation. Order a simple solid blue polo and received one that had been logoed. Called to see if I could get this corrected after a 35 minute conversation the gentleman finally understood. Then received a call 3 days later to ask if I wanted it refunded or replaced. I had already went through that process with the prior guy that I wanted it replaced. A shirt that I needed right away now will be delivered supposedly two weeks later. Completely frustrating and their customer support was rude and didn't really care nor apologize for their mistake! And in the midst of this my father-in-law passed away and I had to go track down a FedEx to return the screw up but they felt so generous they would give me 15% off my next order. That wouldn't even pay for the shipping and there will be no next order. Wish I would have read the reviews for this company prior to ordering, there is a reason they are rated so low.

Do not order from this place. It is the worst ! They take forever to ship anything to you. Their customer service is horrible.

Great Price on a simple item that you would think would be available everywhere. The white comfortable breathable shirt for women. Nope. Had to look at 10+ sites before finding what I needed. Fingers crossed that it fits. I’m an inbetweener of S-M.