TGWReviews of tgw.com

Have ordered several items from TGW. I have received promptly as specified and fits have been true to size. Great return policy and prompt responses from customer service.

Great Store to buy golf gear

Extremely disappointed with their shipping times and tracking my order. Ordered item on 8/17 and still haven't received it after 10 days. Will never order from them again.

Never received my order. They use FedEx Smartpost for deliveries. Once with USPS no tracking for package. They refuse to refund. Very rude people answering phone.

Very happy with my purchase. They had my sons starter set in stock and arrived as expected

Horribly slow. I could have walked to Kansas to pick it up faster. I am on 2 weeks and my package is still not here. TGW has nothing to make this right. Do not waste your time, plenty of other options out there.

I have always had great service,great prices and of course great golf merchandise. Why wouldn't you buy at TGW.

I tried to order a Tyne C 2021 ping Left handed putter from them. It said they had it in stock upon purchasing the item. 5 days later I get a email saying the item is back ordered. No problem, mistakes happen. I call that day to see why it was back ordered when it said it was in stock on their website just to understand the situation I was in. I got the worst costumer service I have ever had who immediately upon me asking why it was back ordered said we can cancel the order for you. I hung up and called back the next to to try ans get better costumer service. This next lady started to blame me for ordering a back ordered putter and would not help the situation at all upon me requesting to get a better shipping option for free since it was their fault. She kept blaming me for ordering a “back ordered” putter even though at the time it wasn’t, and said their was nothing she could do at the moment and to call back later. Funny enough I got the best costumer service from this place from the lady that I called to cancel my order from them because I want nothing to do with their business. 10/10 do not recommend ordering from this website and they have lost a costumer for life.