tforcefreight.comReviews of tforcefreight.com

This is a terrible freight line they are cheap for a reason. They will just hold your shipment for weeks or as of late they will deliver your material to an entirely different company and wrong city. Thankful the company that received this called our company to let us know.

Horrible company. Made ONE attempt to deliver my package. They didn't attempt to contact me or leave a tag. I contacted them THREE times with offers to come pick it up, detailed instructions re: building access, etc. They didn't attempt to deliver it again. After the company I originally ordered contacted me to say my package was delivered, I reached out one more time only to learn they supposedly returned the package to the sender. This was news to the sender as well as according to their info, the package was delivered to my address. Unbelievable. They stole my stuff.

My shipment of fragile terrazzo tile arrived SO fast. It came from Chantilly, VA to a tiny town in Texas in only 3 days! Excellent shipment, they took great care of my beloved terrazzo tile pallet. Thank you!!!

I just purchased a pizza oven from Authentic Pizza Ovens, order # 9231, freight # 899-381-951. 1250 pounds, shipped from Texas to New Hampshire. I was able to track the item from TForce Freight's web site throughout the journey up north, I tracked every day, which was very cool. The oven arrived at Manchester, New Hampshire Shipping Center, I called for an appointment for the oven to be delivered to my residential home and was asked what day would be good for me, customer service and the people that set up the delivery were incredible, polite and very professional. The driver even helped me push the 1250 pound pizza oven up the driveway with my dolly. We get deliveries every day from all the shipping companies, TForce Freight is by far the best we have dealt with. Thanks to everyone at TForce Freight, great job.

My building has a main entrance and one unmarked door for residents to enter; driver calls me to tell me he's at the entrance. Confused as to why he wasn't able to get into the door seeing as there are concierges there to open it, I go downstairs only to not be able to find the delivery driver or my package. Walk around the block to the back entrance to find my package sitting outside on the sidewalk. Thanks for calling me to let me know you were at the building at least? Worst delivery company.

Avoid them like the plague …2 missing packages in one week . First proof of delivery photo is a picture of my package on the floor in the street with a delivery note stating “ left at front desk “ beside the fact that front desk is not my delivery address … MY BUILDING DOESNT HAVE A FRONT DESK . Package is nowhere to be found Second package was supposed to be delivered 11/9 - was marked attempted to deliver unsafe . Untrue as it’s a fob key building that you have to be buzzed into , i work from home and there is no attempted contact no note and nothing on the security cameras as I’ve had the building manager check all cameras Companies using this courier system should be ashamed of their selves i can’t imagine how much money they’re losing on “ delivered “ packages . I’ve never seen so many bad reviews in my life …

Today I received my shipment via T-Force from the "French-Drain Man" in Michigan. I had read all the terrible reviews and did not know what to expect. Well, I was pleasantly surprised, Sheri called the morning of delivery and told me exactly when to expect the driver. The driver, Frank, was very pleasant and helpful. He called approximately 25 minutes before the delivery and did everything he could to make this a pleasant experience. He was able to maneuver that huge truck into a very tight spot and unload my big package. Thank you so much Frank, you were awesome. P.Harper

T-Force provided an over the phone quote that in June 2023. We ordered their service, provided a completed T-Bill that with all codes, weight, size, freight, description (a custom Foam sign in a wood crate). A T-Force driver picked up the item up (indoor pick up). Item shipped timely and was received by our customer. 5 months later, October 2023, T-Force contacts us with new invoice for $169 more than quoted, claiming an indoor pick up charge and inspection incurred new costs. From T-Force: "We hope this email finds you well, be advised that the shipment was subject to an inspection, therefore if you consider that the weight, class or NMFC adjustment needs to be disputed, we need to receive the POC (Proof of Commodity) of the items shipped. The POC must include the manufacturer's specs, a copy of the packing slip and a catalog page." After a phone discussion, about accurate weight, size and product that was shipped (custom painted, foam sign) T-Force kept claiming we had to provide the above listed items as though they are different from what we discussed in order file an official dispute of their up-charge. Since we are disputing the charge regardless of their process or steps they say we must take, they are claiming this will go to collections. T-Force didn't communicate possible upcharges, indoor pickup charges, need for Proof of Commodity. They have the manufacturer's specs, and their own packing slip. Advice is, do not accept a T-Force over the phone quote.