tforcefreight.comReviews of tforcefreight.com

It has been now 12 days with proof that my package was delivered to the wrong house that is not even on my street and I am still struggling between the shipper & the shipping company to get refunded for the merchandise that was never delivered. I will never order from that seller again or order from any seller that uses this shipping company.

This company has told us for five days in a row that our item will be delivered. So for five days, one of us has been home all day waiting for delivery and nothing has arrived. They keep telling us the drivers have a lot of deliveries and simply can't make all the deliveries. I'm not sure how a delivery company can continue to operate if they "simply can't make all the deliveries." Do not use this company if you actually want an item to be delivered as they are incapable.

TForce delivered new door panels for a Samsung refrigerator warranty issue. One door was well wrapped and secured to a pallet--but the pallet was broken and the box was entirely exposed on one end. When the installer came by to replace the door on the fridge and finished opening the box, the warranty door was not just dinged, but totally perforated--ruined!

I was supposed to receive a package to be delivered by T-Force on December 1. On that morning, the tracking info said that it was out for delivery. Later in the day, it switched to pending, then for the next two days it said no information was available. Then on the afternoon of the third day, it suddenly said that the package was delivered on December 1. I contacted them and they insisted that the package had been delivered on December 1. I was home all day and nothing was delivered. When I questioned them, they just replied that the driver had delivered the package to the right address and didn't answer any further emails. I don't know how they stay in business.

Picked up a pallet with custom hard case crate (been making crates for 25 years, I'm damn good at it) and when they showed up at my clients house, the crate was gone, chandelier was crushed and destroyed. My client denied the delivery and called me up pissed purple. Had to build another one at my cost, shipped with a different company, also my cost, and they delivered it to my client so I didn't have to do a $5000 refund. Tforce does not know where my original pallet is and are denying any refund due to lack of evidence they themselves lost or misplaced. DONT use them! They still want me to pay the invoice bill even though they didn't deliver it. Jerks! This is not the first time and I've lost on average @$20,000 a year on lost, damaged or destroyed pallets they never pay as they deny the claim and once its closed, no one is "authorized" to talk to you about it. Use someone else as these middlemen only care about themselves and their paycheck. If a media company want to interview me so I can tell my experience, share receipts, emails etc, please contact me.

Terrible experienced with this company, leaving my package at my fromt porch at night at the edge of my porch. They dont even have the common sense to ring the doorbell at night. Received no notification of my package arrived until i looked at app. 30 mins later after their so called check my front door, and my package is not there. Thanks to this guys my package is loss.

Company was supposed to schedule a delivery. They called to do so on the afternoon it was supposed to arrive and stated it did not make it on the truck. They reported that they did not know it was a scheduled delivery before today, but had already sent me a notifications early in the day that it was out for delivery. I had spent the entire morning trying to get a delivery time that would work through the shipper who then called them several times. The person on the phone said they were not contacted by the shipper, but couldn't explain how I had been informed it would arrive today, but now it wasn't. I told her she was not being truthful and this was unprofessional. She told me I was rude and hung up. I don't trust a company that lies to handle an expensive piece of equipment. It is being shipped back and a different shipper will be used.

T Force freight has been a very untrustworthy company with freight deliveries and exhibits no responsibility or accountability as a company for the freight they insure and handle. T-force lost a pallet valued at approximately 10,345 shipped on November 17th 2022. Since submitting our claim the claims investigation team, cargo claims supervisor and Senior claims investigators have been extremely difficult and hard to deal with in our effort to recoup the equipment that was lost and or the money that was paid. After numerous emails over the past year, they initially denied our claim in April 2023 stating that the pallet was delivered and its entirety in Metairie louisiana, however only four separate boxes arrived to the client site. Our partial shipment of four of 12 equipment boxes which were palleted, shrink-wrapped, shipped from our warehouse in New Jersey on November 17th 2022 arrived in February 2023, was finally delivered, unpallated, open, tampered with and damaged without any explanation of where the rest of our shipment went. T-force then decided that our claim for the Lost / damaged items were not worth the value we stated and issued a reimbursement check of only $325 on November 7th 2023, which does not come close to the loss of time and money our small business incurred. The shipment was fully insured by t-force, yet they have made the decision to act unfairly with the cost wheat incurred due to their carelessness. Our company is a family-owned small business, this type of loss had a significant financial impact on our business, as well as our clients. Incidents like this are not easy to handle, especially during a time when financial stability is a challenge to a company like ours. It had a large disruption to our business, as well as our client and the time sensitive work we were contracted to perform. The product, which took some us approximately 18 months to obtain due to severe back orders and supply chain issues, caused us to scramble and purchase those products from other vendors at a higher cost and incurred additional cost having to overnight the replacement items. their mistake could have cost us a very important client. Losing this client due to their carelessness, would have been detrimental to our business. I would not recommend using t-force or any of their subsidiaries for shipping and handling of your important packages and belongings. We are not cashing that $325 check, they can shove it up their ass! T-force, give Phoenix systems a call, you know our number we've called more than enough times