tforcefreight.comReviews of tforcefreight.com

My brother in law WON a TV a work. Wow that's a Great Company. Anyway he did not need it so he gave it to his Bother for XMAS. My Husband was so excited a new 75 inch TV for Xmas. for our NEW HOME!!! The TV was Brand new. My brother in law took it to a UPS STORE, and they decided to ship with the worst Company on Earth TForce Freight. the TV was supposed to be delivered by Xmas that didn't happen, because they didn't have a truck to make the Delivery the TV was 15 mins from my Home we could have picked it up, we have a pickup truck so on 30th on December 2024 A truck arrived at my home. My new TV yay! No this TV was Refused the Box was SOAKING WET. I immediately took out my phone and started taking picture's of this box. it so wet I could peel the paper off the box. Wow so was my TV sitting in Water the whole time? WHO put it on the Truck WET WOW!! and we paid for INSURANCE.I call this Company and they keep giving me the RUNAROUND Her's the icing on the Cake they say there returning TV to the Shipper for what it's DAMAGED!!!!! WOW !!!!Thanks for ruining my husband XMAS MY WALL IS BARE Thankyou UPS AND TFORCE

TForce Freight delivered a product to my residence without making an appointment, no one was home to inspect or sign for the product. It was left in my driveway damaged beyond repair by an obvious fork lift gouge penetration, next to the bright orange label stating “do no forklift”, and the bill of loading receipt was placed by the deliverer into the forklift hole. A consignee is legally required to inspect and sign for any freight deliveries. BEWARE of TForce Freight.

My order sat in their Salt Lake City yard for twelve days and they would not deliver it to my location. I finally made the three hour drive down there to get it myself. I really don’t know why anyone would use this company. Very Disappointed!!!

If there was a zero review I wouldn't hesitate to do it. Worst company ever. They are always late. All the time. Workers don't know how to handle phone calls. They never picked up my shipment. I ended up cancelling and choosing a different carrier. I chose FedEx over this bad company

My delivery was on time and came about 1:15. Time was perfect. The delivery was 5*. Fedex is never on time. Was very pleasantly surprised by TForce. Highly recommend.

The driver left my parcel hanging in a makeshift mailbox hanging on a chain link fence in front of a construction site. !! Not even near my house!! The company from where I ordered it thankfully replaced my order !! What kind is a dumb person leaves a package at a construction site ??? I have the picture. Very stressful for me. Never use them again.

Lousy shipping company. Give you an arrival time for your package and then call last minute to say it won’t be delivered until four days later.

I ordered a piece of equipment to be delivered, and the merchant's invoice had TForce Freight as the delivery method. I received a text stating it had shipped from the merchant and was going to TForce. I received a call from TForce to schedule an appointment for a delivery date of 11/18/2024 between 9a-4p (this is already a wide window to have someone waiting). I requested to be informed approximately one (1) hour before the driver was on their way. On 11/18/2024, I called TForce at 15:11 to inquire about the whereabouts of my order. The operator stated that the driver still had time to deliver within the original window provided. I explained to the operator that I requested a one-hour notice, which was the reason for the call. I told him I would wait until 16:00 for the driver to arrive. The driver (Manuel Herrera) called me at 16:52 and asked, "Could you meet me somewhere else to complete your delivery?". I informed the driver that wasn't an option and that he could deliver it to the address provided. The driver said I would have to reschedule the delivery because my order was in the wrong truck. He said, "This is on the wrong truck, and it's an 18-wheeler". I was confused about what that had to do with making the delivery. He stated, "I can't drive the truck into the neighborhood." I informed him that 18-wheelers always make deliveries in the neighborhood. He noted that all his drops say that. I asked the driver if he knew he couldn't make the delivery and why he hadn't informed me of this earlier that morning. Why didn't you have them put it onto another truck? He responded by saying, "I'm just the driver". I answered that you are the driver who knows what's on his truck and where it's going. I said a few words that weren't nice, but who wouldn't have after sitting around all day waiting on a delivery driver who didn't have the courtesy to call at the beginning of the day? I honestly think he didn't want to drive through rush hour traffic, so he really wanted me to meet him elsewhere. The delivery was rescheduled for the following Monday, 11/18/2024, between 9a-1p. On 11/18/2024, I called to inquire yet again about my delivery that was not arriving between the window they provided. The lady informed me that the driver would be at my home at approximately 15:30, two and a half hours outside of the second delivery window given. I asked her if there were other late deliveries, and she stated, "No, there are four more before mine, but they have no appointment time." Now I'm baffled because of how many deliveries without scheduled times receive their deliveries before mine with a planned time that has passed already. Not only that, but this was also a second attempt because they dropped the ball the first time. It was a good thing I just took the remainder of the day off because the driver showed up at 14:35 without even calling ahead of time. Get this it was also delivered on the type of vehicle that was deemed not able to make it through the neighborhood, but with a different driver. Like I stated previously it was the driver and not the vehicle. I'm glad this experience is over. I took the time to write this to inform others to use another form of freight delivery if possible. These people do not care about your time at all. You would think there would be some urgency to ensure the issue was corrected after the first failed attempt.