tforcefreight.comReviews of tforcefreight.com

So far super disappointed with company. Zero email updates. Received a call yesterday with a 10-12 delivery window. Called at 12:20pm to receive an update and was met with Ed. An incompetent, rude, passive-aggressive and unhelpful employee. Literally couldn’t tell me when or how long this delivery will take. I see why they have such terrible reviews. Think twice before buying products that use this delivery service.

Ordered from Nordstroms Package was left six feet from the front door late at night in the poring rain. Package was totally wet with about a gallon of water dripping out of the box. The lazy person could not walk another six feet. Next day another order from Nordstroms said in was delivered but never got two very expencive sun glasses. We have cameras. No package was ever delivered. My daughter also order from Nordstroms TForce said they delivered the package at 11:30 PM guess what no package. I hope Nordstrom's wakes up an stops using them. I thought Ontrack was the worst but TForce has them beat by far!!!!

DO NOT USE THIS COMPANY!!! T-Force Freight lost a $20k pallet and did nothing to find it. They dropped it off at their Fontana, CA station, marked it as delivered and left it to rot. We had shipped multiple pallets to the intended destination before using T-Force and previously they were delivered without issue. All attempts to contact anyone who could help were in vain. Our sales rep went completely silent and started screening our calls. We lost $20k worth of goods and they did absolutely nothing to fix their mistake.

Worst company in the history of freight. Central transport even ranks higher than T Force. So crazy how they are even in business.

Either the driver did not try to deliver the package or the dispatch did not do their job to send the driver instructions. My package has now been delayed for 2 days for the reason "they missed us". Although I have called and told them twice to leave the package by my front gate.

I placed an order from California in June. Not only did I not receive the parcel, T force claimed the item being shipped was rerouted by accident, was involved in an collision , and that I was to place a damage claim in. Why? Im out my purchase, my freight, my brokerage fees, and their claims blocked my email. Do not hire them. They are incompetent. I don’t care who I piss off at this point. If you are careless and incompetent, you do not deserve to be employed. You’ll be hearing from my lawyer.

T-Force has been unethically constructing new narratives to make up for their mistakes. A month ago, I had set up a pick up shipment and they confirmed to be there by 5pm. I personally was working on the receiving dock all afternoon, well after 6 and they never showed up. When I called to question, they said the driver came and "we were closed". It is evident that a driver never even came on our premises after video review and our dock doors were open. This caused a customer to be angry with us. Flash forward to today (11/13/24). We scheduled 4 shipments to be picked up yesterday. When we called this afternoon to figure out why they hadn't shown up, they responded with " you guys cancelled the shipment" which only one person handles the set up and she DID NOT, and they said the pickup for the other shipments was for today, not yesterday. When in fact, we have the confirmations for pickup for 11/12/24. This again is going to leave our customers angry. They lack transparency and will not own up to the issues they have created.

My shipment was supposed to be picked up, and for two days I was promised that the driver was "on the way." I called dozens of times, and each time heard the same thing – the driver is coming, should arrive soon. In reality, no one ever showed up, and I incurred extra storage fees because of their inability to complete a simple task. If this service can’t handle a basic pickup process and doesn’t follow through on their promises, it's better to look elsewhere. Highly unprofessional and incredibly disappointing.