tforcefreight.comReviews of tforcefreight.com

IF YOU'RE A COMPANY AND WANT TO USE TFORCE DELIVERY PLEASE BEWARE THEY HAVE THE MOST INEXPERIENCED PEOPLE ON EARTH, I ORDERED FROM ADIDAS CANADA ON JUNE 19,2025,THE NEXT DAY TFORCE PICKED UP THE PARCEL AND LOST AND LOST IT TODAY IS JUNE 27TH,IVE GOTTEN 6 EMAILS SAYING WE HAVE YOUR PARCEL BUT DON'T KNOW WHERE IT IS,AND NO HELP FROM ADIDAS, AND I'M AN ADICLUB MEMBER,NEVER EVER USE TFORCE, USELESS OUTFIT AS THEY COME,ADIDAS SHOULD BE ASHAMED OF THEMSELVES PERIOD.

The package was left in the lobby area of an apartment building, where people enter and exist multiple times a day. It was almost begging to be stolen, I received NO notice that it had been delivered, and if I hadn’t gone down to get the mail and it was gone I’d never have known. Secondly, the box was in HORRIBLE condition with dents and even punctures all over. It was obvious they didn’t care what happened to my package. I’m extremely lucky what i had ordered wasn’t breakable, and that I live in a building with decent people. I’ve literally never left a negative review in my life, so congrats guys. They need to do better.

Their service is terrible. I received a call from their officer letting me know that I have a delivery coming on a pallet and that I have a lift gate service too. He went on further to say that the pallet would be dropped by the curbside! And if it rains, what happens to the goods? How does he expect me to take it to the garage? All our deliveries by other freifgt companies have been made into the garage. Pick up are also from the same garage. I will NEVER work with them and I do no recommend this company for anyone. The officer that spoke with me was so inpatient and lacks good customer service.

THE ABSOLUTE WORSE I ordered a package from Zara and they delivered it to the an address I do not know but claimed it was delivered to my address. It has been an over a week and I still don't have my package! I have called customer service TWICE and they said they will investigate and it's been days! I ended up contacting Zara for a refund

Bunch of morons. Delivery people leave package literally on a sidewalk of the major street at night with address location closed. Can’t believe these people are in business.

If you have to use their tradeshow department good luck. I will never use them again. First negative experience. The driver couldn't pick up the package from GES. This took about 6 hours to resolve and they charged me for it. At the end of the day it was a language barrier issue. Second bad experience, completely destroyed the wooden crate on a return shipment. Now, this was a heavy duty, reinforced well-built crate, so it would have taken a gigantic force to destroy. Third and final experience, my shipment was not picked up until 3 days after it was scheduled. Mind you I was communicating with them throughout the day and trying every avenue I could to get help with this (phone calls, emails, texts). When it finally was picked up I was concerned it would not make it on time. I was told that it was still guaranteed for delivery on 6/6. When I arrived on 6/7 it was not there. They'd never sent me the tracking number either so I had no avenue to work with their regular customer service who "don't use the same numbers" The tradeshow department is closed on a sunday and were not on site as they told me they would be so I had no way of knowing if my booth would arrive on time for the show. So I call them at 7am on the day of the show to find out if there is a prayer I'll get my shipment in time. I talk to the same rep that dropped the ball throughout the process, "Debbie" and received no explanation, no apology and no indication of when I could expect to see my crate. Apparently, it was in ohio still. So I requested it just be returned to sender at their cost and went last minute shopping in an uber to try to put together some kind of booth. Day one of the tradeshow went on. I arrived to day two of the tradeshow to see my crate. So .... now I have more stuff than I can possibly ship back in one crate and I already bought all this stuff that was not in my budget to make this show go on..... Suuuuper helpful.

Rude drivers and late freight

T Force is a TERRIBLE company! They lie about your shipment status! For three days in a row, they marked my package was out for delivery, estimated to arrive within an eight hour window. I stayed home each day and T Force never showed up, despite marking "No one at address to receive package" on the tracking. I was there! I was listening for a truck, for a doorbell, and NOTHING. Customer service would not address my concerns, and ultimately sent the item back to the seller. Absolutely ridiculous, lying company. They should be ashamed of themselves. I had no choice in using them as it was the shipment company selected by the seller, but now, if given the choice, I will NEVER choose TForce. I don't care if I have to pay more to not use them, it would be worth the added cost to avoid them.