tforcefreight.comReviews of tforcefreight.com

This was the worse experience I have delt with in the past 25 years working in logistics. We shipped a skid from Romulus MI to NY and was told 2-3 day Service to final delivery to Saratoga Springs, NY. Shipped on 7/17 and today is the 24th and it's still sitting in their Albany delivering terminal after I paid the freight (2900.00) and was told the next day it hadn't been rated yet! Are you kidding me! This is inexcusable and so unprofessional. Please do not chance shipping with this carrier. I was a Terminal Manager for some major carriers back in the 80's and 90's and preached SERVICE and Customer Service. Obviously this is not a company that understands SERVICE. I have sent emails, made phone calls and not one person has called me after I was promised I would hear from someone. I will NEVER and I mean NEVER use this company again for our shipping needs. Don't use them or you will be writing the same Review.

Horrible management, old illegal equipment and a very toxic environment, management is very rude and unreasonable. Don't ever apply here.

Zara uses TForce Logistics to deliver packages. Do not use them or any companies that use them. They delivered to the wrong house and placed the package on the back door in the photo so you can't even locate a house number. They also left it out in the elements, not even tucked in the door frame. I think they did it to steal the package. No delivery service has ever had issues finding my house. It shows you the exact location even on google maps so this was definitely deliberate.

Terrible experience. They lost my parcel twice and even though they answer the phone, they never provide a solution. No follow-up, no accountability. Avoid this company as they are unreliable and unhelpful.

Horrible experience! I made MULTIPLE attempts to change my address and leave contact information to assist the driver in accessing our home. It was a total nightmare TFORCE has terrible customer service and did not communicate at all with me (the recipient) or the driver. Driver arrives with a total attitude and drags pallets onto our brand new driveway doing damage to it. We will be seeking damages from TFORCE. HORRIBLE DO NOT USE

I wish I had searched reviews on this company before shipping with them. I will keep my review short and sweet. I was quoted a price on our shipment. When they sent the invoice, it was more than double what I was quoted due to a freight inspection. Honestly, in the 20 years I have been in business i have never had this happen. While it is always possible the weight and class may have been slightly off, I strongly feel we were scammed due to the bill being more than double what was quoted. Now, after seeing all the bad reviews i would avoid this company at all cost!

Absolutely HORRIBLE freight company! They will schedule a delivery with you, then NEVER SHOW UP! Not so much as a call to let you know that something came up and they are unable to deliver. Then, when you call them, they take ZERO ACCOUNTABILITY! I even called the day of the delivery to confirm that they are coming out to deliver, they said YES and they would call me at least 1 hour in advance of the delivery. They of course NEVER showed up. I called again and then they told me after the proposed delivery time that they will not be delivering. They don't care that you took the whole day off, rented a Uhaul, and hired helpers - they don't care one bit! AVOID THIS COMPANY AT ALL COSTS!!

TForce damaged a delivery by punching a hole in a very expensive barrel of oil. They put the barrell in another container and delivered it. The loss to us was over $6000 in material. We rightfully disputed the transportation charge. They later added three truck change charges ot other deliveries because the struggled with a long body at our facility. We disputed those charges because they know our facility and failed to plan and cancelled one of the charges. We receltly discovered by failure to deliver our loads that they had turned the year long charge for the dmaaged barrel to a collection agent without informing us. They continued to accept loads and started holding them in their terminal, again without informing us. We will never use them again and will encourage any of our customers who select them for pick up to switch to other carriers. There are no numbers or agents to call for disputes. What a terrible service model Stay clear of them!!!!! Update 7/14 Finally got freight released. TForce delivered goods completely destroyed; boxes crushed parts spilling out. Receiving party naturally refused shipment. TForce now tells me I have to pay TForce to return them to me for evaluation!!!!!!! Can this get any worse!!! Over $100k in lost business because of TForce and the nightmare is not over. Update7/18 TForce finally conceded that they had made some errors and sent me a "Good Will" check for $2700. My losses in excess of $100k. Tough to buy much good will with that. They defiitely set the low bar for service.