tforcefreight.com is listed under Shipping & Logistics.
tforcefreight.com (tforcefreight.com) has 570 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Lisa F.
This is an update on my package. Package was finally received. I still give 1 star only because 0 stars is not an option. If my previous review did not make it clear that the poor service I received with this order and past orders was on the delivery process and not customer service, I would like to make that clear in this update.
Tonya “Signature Day S.
1 Star – Avoid TForce Freight at 20760 Spence Road, Salinas – Total Disaster for My Business I used TForce Freight (formerly UPS Freight) out of their Spence Road location in Salinas for critical equipment delivery to open my new business. What a complete nightmare. They failed to deliver on the promised date, then lied to me repeatedly. I waited around all day for the truck, only to be told there was a “problem with the truck.” The next day, they called to say the box and crates don’t even fit on their truck—after accepting the shipment and taking my money! Then they tried to hit me with extra charges to deliver to the correct address, which they’ve had wrong from the start. This has delayed my business opening, held up Monterey County city inspections, and caused major headaches. Even the inspectors are now warning people against using this company. Unbelievable incompetence—they shouldn’t accept loads they can’t handle. I still don’t have my freight because they apparently don’t have a suitable truck. Worst freight experience ever. Stay far away from TForce Freight in Salinas if you value your time, money, or business. 0 stars if I could.
Éric G.
Id give 0 out of 5 they received my package on the 16th then on the 24th status changed to return to sender and customer service barely speaking english or french they need to close their doors
CFstubbs S.
They have had my shipment sitting in there location for 11 days and wanted to make me wait another week Helen in the office is a lier as when the place I ordered part through was told it took me several days to get back to her yes Helen you are a lier ! called you back on the day you left me a message it’s a company I will make sure my company never does business with
Top C.
I have used T-Force for the last 2 years and for 1.5 years it was great. About 6 months we started to notice some late deliveries. The delivery times quoted and expected have increasingly gotten worse. Now the pickup has started to be affected. So you are getting it on both ends with unreliable service. They also outsourced there customer service overseas and everyone knows the pitfalls of that. They can only tell you what you can already look up with your pro#. They provide very little help. Whereas they used to transfer you the local dispatcher who could actually give you solid intel on your shipment. Too BAD!!!!!
Cory W.
shipment was way late, kept waiting at home, no calls, no communication. Finally got a call outside of the window. Had to meet driver at another location with a truck. Item inside was expensive and was damaged. they denied claim. probably the worst company I've ever dealt with.
mike W.
worse company ever! Again they are amending bills after delivery with re-classifications and weights. Charging excess! I guess this is their way of taking advantage and scamming the customers. Impossible to dispute asking for crazy stuff that does not satisfy them. Bill my customer the quote then get new bill adding 25-40% increases. Never seen this before. Last time they get me.
John
TForce wasted my time. They refused to pick up my freight because they said, it was not palletized. I have shipped this exact freight at least 200 times and TForce has done it 10 to 15 of those times for me, now all of a sudden the driver decides he needs to call it in and his manager tells him no, unless I put it on a pallet. In fact I stood one on a pallet once and it got broken because a forklift driver clipped the top of a doorway and destroyed it.and if I lay it down on a 6 foot pallet, it's going to stick out a few inches on each end and likely to get squashed by another pallet. These people just wasted my time, impeded my shipping which will now have to be done by a more reputable trucking outfit next week. Thanks for wasting my time TForce. Now I suppose you are going to try to bill me for showing up and wasting my time.
