Alexis
I think the services are good
I think the services are good. We need an option to pick up text at the school as well.
TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.
TextbookX (textbookx.com) has 492 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Alexis
I think the services are good. We need an option to pick up text at the school as well.
Stephanie N.
When it comes to buying textbooks, this site is easy to use, and the fact that classes are preloaded was convenient. However, I’m a distance education student, so I am required to sell through this website now. Most of my transactions went smoothly, except for one. I was selling a marketing textbook and the buyer put in the wrong address (I have absolutely no way of knowing this). Then when USPS marked it as undeliverable, it took nearly 2 weeks to get back to me. I was still charged shipping even though THE BUYER incorrectly entered their information, and when I tried to contact anyone at customer service, I was just given the run-around. Over and over I was told “Just cancel the order and relist it.” But how is that fair to me? I had done all of the work, and even had to pay for shipping on something because of the other party. It was a very frustrating and unpleasant experience over all.
Response from TextbookXNov 26, 2019
Hey Stephanie, It sounds like our agents missed the mark here, per our policy, you should have been paid for shipping this book. I'm going to send out a private message to get the order ID, please send it over so I can correct this issue immediately. I'll also be making sure our agents know the procedure, and have our documentation checked to ensure it is giving them correct instructions. Thanks, TextbookX
Marina Barneda M.
It's easy to use, and they send the book you need as quick as possible.
Anna P.
best way to get your books fast! Will definitely use again.
Samantha C.
Books for my classes were already loaded onto my account! Fast delivery and multiple buying options. Will use again. -Samantha C.
Mohamed B.
Online books The easiest way to get your book in short time and at any address of your choice
Haley S.
Books arrived on time and in good quality. Website interface is really easy to use and helpful.
Jamie T.
I enjoy that y'all give multiple ways to buy/rent your books