FC J.
Charlottesville VA location
Original review below. MOD reached out to me directly and addressed this head on. While the experience was disappointing she handled it best as possible, owned the situation, and genuinely sought to retain my business while providing a positive experience. Every business can have a bad day but the measure of quality is how they handle those days. Megan handled this one like a pro and I'll give them another shot based on her ability to do her job. Thanks Megan. Youre an asset to this location. Charlottesville VA location. Worst porterhouse I've ever had. Potato was tiny and massively overcooked. Butter isnt actual butter at all. Just a waste of money especially if you plan to order a steak. Doubtful they serve even choice beef, definitely not prime and I seriously doubt their cooks could make a grilled cheese properly. Will not be visiting here again, just plain bad food.


