TevaReviews of teva.com

Alles ging razendsnel, hoewel ik verwachtte dat het i.v.m. de feestdagen veel langer zou duren. En ze passen perfect!

The first pair arrived on time but were to big. Via the website I was able to arrange an exchange for a smaller size with ease. The replacement pair arrived quickly and the sandals are a great fit and are a good quality.

Brilliant service, arrived within 24 hours of ordering. Excellent fit and goods as described.

Teva actually suck. Appalling service. Product shipped from Australia so despite saying 3-5 days we are 3 weeks still waiting. What a joke.

I ordered size 7 but size 9 arrived

Vlak voor kerst binnen twee dagen bezorgd. Helaas is de maat te krap. Dus moet ze ruilen.

Terrible company for returns. Do not buy online if there is any chance you may need to return. Impossible to speak to a human and no response to emails trying to find out what has happened to some sandals I returned. Spent hours trying to track it. Website has UPS link but UPS had nothing to do with it...the collection company was DPD. I'm feeling swindled right now.

I had a terrible experience with Teva during their Cyber Monday sale. I entered my shipping address correctly three times (their website kept crashing), but when I paid with Apple Pay, the address was changed. When I contacted customer service the next day to fix it (before it shipped), they said they couldn’t update the address and canceled my order instead. I was told to reorder, but I’d lose the Cyber Monday discount! Their only “solution” was 10% off or free shipping for a future order, which doesn’t come close to fixing the problem. This was a normal mistake and such a simple fix! After looking online, I found that many customers have had similar problems. Teva’s lack of flexibility and unwillingness to resolve systemic issues is extremely disappointing. I hope they reconsider their policies and invest in improving their website and customer service processes.