Judyta
I orderd my test on 17th January
I ordered my test on 17th January, For the last week I was trying to get in touch chatting online, every time I had the same answer( your results are ready, your request has been forwarded to support team, you will hear from us in 1,2 days time) after of being tired chatting online almost every day I asked for refund and I did not get anything. On22 February I got a call from TMI about my email address, With I did give a correct one before on the test card that arrived together with the test, and chatting online with 2 different people’s. Finally I did receive my results. However I will not give a 5 star review for delay I had ,while my email address was correctly written on the card.
Response from Test My AllergyFeb 22, 2021
Thank you for getting in touch with your details Judyta. As confirmed with the Customer Service team on the phone earlier, you asked for your results to be sent to [email protected] however confirmed on the phone that your email is [email protected]. We're glad you've been able to help with this, and we'd really love it if you can remove this review as we did send the results to the email address you requested them to go to. Thank you.


