TescodirectReviews of tescodirect.com

I love Tesco direct especially when they tell you whether the product you want is in stock or not.

Second time I've ordered something and they've emailed me saying its not in stock and will refund the money already taken. I personally expect better from a company of such magnitude in the U.K.

Always on time and well packed - love it

I recently bought a cross trainer from Tesco Direct and placed the order on a Saturday evening. On the Monday I had recieved a few miss calls as I work a long hours,but on the tuesday I called them back and we arranged delivery the following day. I then decided that I would like a Tread Mill too, so I went back on line and chose one, I placed the order at the weekend again. On the Monday I recieved an e-mail saying the item had been despatched, then on the Tuesday I had a card in the letterbox saying that they would try and deliver it again on Wednesday. I called them up and I was waiting 20 minutes to speak to someone to ask if they could deliver it on Friday. After finishing work on Wednesday I got home to another card saying that they had tried to deliver my parcel again and because I was not in my parcel had been returned to the depot. So I called them again and this time I was waiting 30 minutes to speak to someone, I was told that parcel would be delivered on Friday. I just feel that the whole delivery process could be better.

i love the choice and of course the prices better than the top shops in the high street and more convienant

Avoid at all costs returning items is a nightmare ..email and telephone support is abysmal

very good service,always arrive on time

I ordered a microwave and was advised on line 2 day delivery, 4 days later I finally received it. I have not had the microwave a month and it has stopped working!